Autumn Hayden
Tilghman,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledge of criminal justice system and its workings. Communicates effectively and cordially with people, colleagues, and management. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
8
8
years of professional experience
Work History
Police Officer
Easton Police Department
09.2023 - Current
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Monitored criminal activity in community to identify suspicious activity.
Police Officer
Fayetteville Police Department
06.2022 - 08.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
House Cleaner
Shine Pro Cleaners
05.2020 - 08.2020
- Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
- Cleaned and maintained cleaning equipment in good operable condition
- Contributed to the increase in quality and efficiency goals and customer satisfaction ratings
- Responded appropriately to customer's special cleaning requests
- Checked vacant rooms regularly to verify cleanliness and freshness by clearing away trash and other disposable material, consistently maintaining the highest levels of housekeeping standards
- Recognized by employer for exhibiting impeccable standards in maintaining clean, sanitized, tidy, and pleasant facility.
Restaurant Hostess
Annie's Paramount Steak and Seafood House
12.2019 - 02.2020
- Organized, independent, worker with strong time management and detail-oriented skills
- Willingness to pursue new tasks quickly and effectively
- Maintain a warm, friendly, and welcoming environment for customers and co-workers
- Communication with customers, coworkers and other guests verbally or in writings
- Ensure guests are immediately greeted and escorted to a table
- Take beverage orders
- Manage front dining entrance with efficient and timely seating
- Performs side-work, various tasks and special projects as needed by supervisors and management
- Flexibility to respond to a range of different work situations.
Sales Associate
VF Outlet
04.2019 - 11.2019
- Energetic, dependable, fast working, detail-oriented sales associate making customer needs a priority
- Maintain high quality of customer service making sure customers are happy and satisfied with their purchase
- Assist customers with their purchase from finding a size to color choice
- Answer phones and assist customers, coworkers, and other stores with finding merchandise
- Demonstrate product knowledge
- Operate cash register and process purchases and returns.
Sales Associate
Bass Factory Outlet
10.2018 - 07.2019
- Energetic, dependable, detail-oriented sales associate making customer needs a priority
- Maintain high quality of customer service making sure customers are happy and satisfied and knowledge of their purchase
- Assist customers with their purchase from finding a size to color choice
- Answer phones and assist customers, coworkers, and other stores with finding merchandise
- Demonstrate product knowledge
- Operate cash register and process purchases.
Restaurant Hostess
Annie's Paramount Steak and Seafood House
10.2016 - 10.2018
- Organized, independent, worker with strong time management and detail-oriented skills
- Willingness to pursue new tasks quickly and effectively
- Maintain a warm, friendly, and welcoming environment for customers and co-workers
- Communication with customers, coworkers and other guests verbally or in writings
- Ensure guests are immediately greeted and escorted to a table
- Take beverage orders
- Manage front dining entrance with efficient and timely seating.
Education
Associate of Arts - Criminal Justice
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma -
Highschool (Homeschool)
Sudlersville, MDAssociate of Arts - Criminal Justice
Anne Arundel Community College
Anne Arundel, MD12.2020
Skills
- Customer service
- Research
- Teamwork
- Coordination
- Verbal communication
- Creative thinking
- Problem-solving
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Report Writing
- Conflict de-escalation
- Relationship building and management
- Community Engagement
- Time Management
- File Organization
- Administrative Support
- Social media knowledge
Timeline
Police Officer
Easton Police Department
09.2023 - Current
Police Officer
Fayetteville Police Department
06.2022 - 08.2023
House Cleaner
Shine Pro Cleaners
05.2020 - 08.2020
Restaurant Hostess
Annie's Paramount Steak and Seafood House
12.2019 - 02.2020
Sales Associate
VF Outlet
04.2019 - 11.2019
Sales Associate
Bass Factory Outlet
10.2018 - 07.2019
Restaurant Hostess
Annie's Paramount Steak and Seafood House
10.2016 - 10.2018
Associate of Arts - Criminal Justice
Fayetteville Technical Community College
High School Diploma -
Highschool (Homeschool)
Associate of Arts - Criminal Justice
Anne Arundel Community College