Summary
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Autumn Helder

SHOREWOOD,IL

Summary

Energetically contributed to Donut Den's success, mastering POS systems and excelling in customer service. Demonstrated creativity in donut finishing, significantly enhancing product appeal. Known for exceptional teamwork and a positive attitude, I consistently exceeded customer expectations, fostering strong relationships and contributing to a welcoming store environment.

Work History

Team Member

Donut Den
Joliet, IL
02.2025 - 08.2025
  • ● Helped customers in-store and over the phone
    ● Took orders for immediate sale and for future pickup
    ● Frost, ice, sprinkle, and finish cake donuts, raised donuts, filled donuts, and daily specials
    ● Stocked the store shelves
    ● Packed orders
    ● Operated the cash register
    ● Cleaned equipment daily and maintained a tidy workplace
    ● Helped maintain an organized, clean, and safe storeroom
    ● Checked in deliveries and stock the storeroom
    ● Worked in a team, coordinating orders with Team Members, Bakers, and management
    ● Learned new policies and procedures, guide fellow employees, and lead by example
    ● Met customer expectations by conducting other duties related to production, sales, service, and sanitation

Education

Still Attending (Sophmore) -

Joliet West High School
Joliet, IL

Skills

  • Cleaning
  • Complaint resolution
  • Creativity and innovation
  • Willingness to learn
  • Training and mentoring
  • POS systems
  • Following instructions
  • Workflow optimization
  • Shipping and receiving
  • Verbal and written communication
  • Collaboration and teamwork
  • Attention to detail
  • Order preparation
  • Social media expertise
  • Organizing work stations
  • Customer service
  • Flexible schedule
  • Money handling
  • Positive attitude
  • Relationship building

Affiliations

Marching Band Color Guard

Volunteer work

Crocheting

Drawing

Accomplishments

  • High Honor Roll
  • 3.8 GPA

References

References available upon request.

Timeline

Team Member

Donut Den
02.2025 - 08.2025

Still Attending (Sophmore) -

Joliet West High School
Autumn Helder