Autumn Jacobs
Tallmadge,OH
Summary
Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk 1 position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Assistant Facility Manager
Porthouse Theatre
Cuyahoga Falls, Ohio
05.2019 - 08.2019
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Supervised staff of (8) in day-to-day activities.
- Oversaw all aspects of theatre maintenance, and grounds maintenance
- Conducted parking lot supervision for patrons
Sales Associate
Bed Bath & Beyond
Canton, Ohio
10.2015 - 07.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Rang customers out at the cash register when customers completed their shopping experience.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
Sales Associate
Halloween City
Fairlawn, OH
09.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Loaded and unloaded merchandise using ladder and pallet jack.
Curbside Shopper
Meijer
Brimfield , OH
02.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
Bachelor of Arts - Theatre Studies, Theatre Management
Kent State University
Kent, OH 05.2021
Associate of Applied Arts - Public Health
Stark State College
Canton, OH12.2018
High School Diploma -
Firestone High School
Akron, OH06.2014
Skills
- Excellent written and verbal communication skills
- Computer programs Microsoft Excel, Word, PowerPoint & Outlook
- Articulate when speaking on the telephone
- Extraordinary on speaking with people
- Confident, articulate, and professional speaking abilities
- Empathic listener and persuasive speaker
- Clear, direct, and concise writing
- Excellent presentation skills
- Leadership and supervision
- Planning and scheduling
- Interpersonal Communication
- Dependable and Responsible
- PPE Compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Curbside Shopper
Meijer
02.2022 - Current
Sales Associate
Halloween City
09.2021 - 10.2021
Assistant Facility Manager
Porthouse Theatre
05.2019 - 08.2019
Sales Associate
Bed Bath & Beyond
10.2015 - 07.2016
Bachelor of Arts - Theatre Studies, Theatre Management
Kent State University
Associate of Applied Arts - Public Health
Stark State College
High School Diploma -
Firestone High School