Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Autumn Jacobs

Tallmadge,OH

Summary

Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerk 1 position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Assistant Facility Manager

Porthouse Theatre
Cuyahoga Falls, Ohio
05.2019 - 08.2019
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of (8) in day-to-day activities.
  • Oversaw all aspects of theatre maintenance, and grounds maintenance
  • Conducted parking lot supervision for patrons

Sales Associate

Bed Bath & Beyond
Canton, Ohio
10.2015 - 07.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Rang customers out at the cash register when customers completed their shopping experience.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.

Sales Associate

Halloween City
Fairlawn, OH
09.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Curbside Shopper

Meijer
Brimfield , OH
02.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Education

Bachelor of Arts - Theatre Studies, Theatre Management

Kent State University
Kent, OH
05.2021

Associate of Applied Arts - Public Health

Stark State College
Canton, OH
12.2018

High School Diploma -

Firestone High School
Akron, OH
06.2014

Skills

  • Excellent written and verbal communication skills
  • Computer programs Microsoft Excel, Word, PowerPoint & Outlook
  • Articulate when speaking on the telephone
  • Extraordinary on speaking with people
  • Confident, articulate, and professional speaking abilities
  • Empathic listener and persuasive speaker
  • Clear, direct, and concise writing
  • Excellent presentation skills
  • Leadership and supervision
  • Planning and scheduling
  • Interpersonal Communication
  • Dependable and Responsible
  • PPE Compliance

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Curbside Shopper

Meijer
02.2022 - Current

Sales Associate

Halloween City
09.2021 - 10.2021

Assistant Facility Manager

Porthouse Theatre
05.2019 - 08.2019

Sales Associate

Bed Bath & Beyond
10.2015 - 07.2016

Bachelor of Arts - Theatre Studies, Theatre Management

Kent State University

Associate of Applied Arts - Public Health

Stark State College

High School Diploma -

Firestone High School
Autumn Jacobs