Autumn Johnson
Donelson,TN
Summary
Result-driven Esthetician aspiring to bring combined experience with healthcare background and Esthetician license to the establishment. Eager to assist patients in achieving their skincare goals with customer service skills to enhance their overall experience while supporting the clinic's commitment to skin health and beauty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Creative Girls Rock
05.2024 - 05.2024
- Represented organization positively and professionally while enhancing Domestic Violence survivors beauty.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Enhanced client satisfaction by providing personalized makeup application and expert advice tailored to over 20 women.
HR Generalist/Recruiter
Heritage Medical Associates
07.2020 - 05.2023
- Promoted to the position of HR Generalist/Recruiter for exceptional team effort and skill set
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions
- Assisted with recruitment initiatives by interviewing and talent sourcing
- Conducted background checks and orientation, coordinating new employee onboarding process
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
- Developed incentives to drive employee retention and improve work culture
- Created educational materials on wellness related topics such as exercise, nutrition and stress management
- Worked cross-functionally to optimize efficiency and execute on HR business processes
Human Resource Coordinator
Universal Home Healthcare, Inc.
02.2019 - 12.2019
- Conducted new hire orientation
- Provided administrative support to Director of Operations
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
- Assisted customer service with inbound and outbound calls regarding HR inquiries
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review
Human Resource Coordinator
Friendship Home Healthcare, Inc.
01.2017 - 08.2018
- Conducted new hire orientation and handled on-boarding processes
- Worked with benefit carriers to negotiate new benefit and plan structures
- Managed all phases of recruitment, including defining hiring management needs, posting positions, and interview processes
- Successfully filled over 200 permanent and 30 contract positions
- Generated and updated personnel audit checklist
- Assisted HR director with annual open enrollment
- Conducted telephone and onsite exit interviews for all employees
- Liaised with staff and management in analysis and resolution of issues, grievances and conflicts
Patient Coordinator
Cool Springs Internal Medicine& Pediatrics
05.2017 - 11.2017
- Coordinated care for patients, oversaw admission processes and managed patient flows
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Delivered high-quality administrative and customer service to sustain patient and work flows
Education
Esthetician Program
Paul Mitchell The School
Hendersonville, TN07-2024
Bachelor of Science - Healthcare Administration and Planning
Tennessee State University
Nashville, TN05.2017
Skills
- Verbal and Written Communication
- Critical Thinking
- Microsoft Office
- Customer Service
- Problem Resolution
- People Skills
- Organizational Skills
- Team Management
Title
Licensed Esthetician
Certification
Esthetician License, 2024
Certified Notary Public, 2021
Timeline
Volunteer
Creative Girls Rock
05.2024 - 05.2024
HR Generalist/Recruiter
Heritage Medical Associates
07.2020 - 05.2023
Human Resource Coordinator
Universal Home Healthcare, Inc.
02.2019 - 12.2019
Patient Coordinator
Cool Springs Internal Medicine& Pediatrics
05.2017 - 11.2017
Human Resource Coordinator
Friendship Home Healthcare, Inc.
01.2017 - 08.2018
Esthetician Program
Paul Mitchell The School
Bachelor of Science - Healthcare Administration and Planning
Tennessee State University
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