Autumn Johnson
Allentown,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Team Lead Sales Associate
Panera Bread
04.2022 - Current
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Conducted regular team meetings to review progress, address challenges, and set goals for continued growth.
- Delivered consistent results by setting clear expectations and holding team members accountable for meeting or exceeding targets.
- Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
Housekeeper
Hilton Garden Inn Hotel
09.2021 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Executive Education Academy Charter School
Allentown, PA05-2024
Skills
- Strong leadership
- Problem-solving
- Time management
- Professionalism
- Goal setting
- Multitasking
- Reliability
- Excellent communication
- Team leadership
- Empathy and compassionate care
- Emotional support
- Friendly, positive attitude
Timeline
Team Lead Sales Associate
Panera Bread
04.2022 - Current
Housekeeper
Hilton Garden Inn Hotel
09.2021 - 12.2021
High School Diploma -
Executive Education Academy Charter School
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