AUTUMN JOHNSON PIERCE
Dave & Buster's
Caledonia,MI
2027
years of professional experience
Creative, relationship-focused professional with experience spanning photography, branding, marketing, client engagement, business ownership, and team support. Skilled at developing visual content, communicating brand stories, and building meaningful audience relationships.
Work History
Team Member Support
2 Years 7 Months- Serve as a liaison between production teams and support functions, building relationships, communicating across departments, resolving operational challenges, and supporting employee success. Known for strong problem-solving, coordination, and creating positive work environment.
Server/Bartender
- Deliver exceptional guest service by efficiently taking orders and serving food and beverages.
- Cultivate strong relationships with repeat guests, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Resolve guest inquiries and complaints promptly, enhancing overall satisfaction rates.
Lead Photographer
- Managed diverse creative projects, focusing on portraiture, event coordination, product promotion, and lifestyle branding efforts.
- Partnered with marketing teams and creative directors to develop and implement cohesive visual branding concepts that aligned with company objectives.
- Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
- Balanced multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
- Streamlined workflow efficiency by implementing organizational systems for photo editing, archiving, and project tracking.
Owner / Lead Photographer
9 Years- Owned and operated successful photography business, managing marketing, client acquisition, brand development, financial management, and team development. Created visual content for individuals and businesses, translating brand visions into compelling photography and digital assets.
- Partnered with companies and creative directors to execute photography that reinforces brand identity and aligns with creative direction.
- Developed and maintained strong client relationships from outreach to project delivery, focusing on personalized service to encourage repeat business and generate referrals.
- Managed project schedules and creative workflows, ensuring alignment with multiple priorities and deadlines.
Education
Bachelor of Arts - Photography
- Study Abroad: Abu Dhabi, Photography
- Thesis/Art Prize Entry: "The Neighborhood" - Captured the authentic, everyday working lives, diverse cultures, and people of the West side community of Grand Rapids.
Skills
Client Engagement
Relationship Building
Employee Engagement
Visual Communication
Problem Solving
Content Creation
Social Media
Process Improvement
Internal Collaboration
Marketing
Campaign Development
Community Outreach
Team Collaboration
Timeline
Team Member Support
Gentex Corporation
01.2024 - CurrentRead More
Owner / Lead Photographer
The People Picture Company
01.2015 - 01.2024Read More
Server/Bartender
Dave & Buster's
2015 - CurrentRead More
Lead Photographer
Bird & Bird Studio
2015 - 2024Read More
Grand Valley State University
Bachelor of Arts from Photography
Read More
DIGITAL & CREATIVE EXPERIENCE
- Marketing & Advertising: Meta and Google campaigns, brand promotion, audience engagement, lead generation
- Website & Content: Squarespace, Wix, WordPress, website content management, digital storytelling
- Creative Production: Photography, visual branding, social media content, campaign assets, client-facing creative direction