Autumn Kielb
Helena,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Escrow Manager
Rocky Mountain Title Guaranty, LLC
Helena, MT
05.2009 - Current
- Enhanced client satisfaction by efficiently managing escrow transactions and addressing concerns promptly.
- Streamlined workflow processes for smoother escrow operations, improving team efficiency and productivity.
- Reduced closing timeframes with proactive communication and diligent follow-up on outstanding items.
- Improved company reputation, maintaining strong relationships with clients, agents, and attorneys.
- Coordinated successful property closings by effectively overseeing document preparation and funding disbursements.
- Mitigated risk exposure by conducting thorough audits of files prior to closing transactions.
Management Trainee
Enterprise Rent-A-Car
Helena, MT
08.2007 - 05.2009
- Improved management skills by participating in rigorous training programs and workshops.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Education
Bachelor of Science - Marketing
Montana State University - Bozeman
Bozeman, MT06.2007
Skills
- Software Proficiency
- Time Management
- Closing Coordination
- Adaptability
- Analytical and Critical Thinking
- Customer Service
- Staff Managment
Timeline
Escrow Manager
Rocky Mountain Title Guaranty, LLC
05.2009 - Current
Management Trainee
Enterprise Rent-A-Car
08.2007 - 05.2009
Bachelor of Science - Marketing
Montana State University - Bozeman