Autumn Kurimai
Altamonte Springs,FL
Summary
Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringsa positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
PetSmart Call Center
PetSmart Charities
11.2023 - 01.2025
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Cashier Team Leader
Dollar General Store
12.2022 - 06.2023
- Mentored junior cashiers, providing guidance on best practices and company policies.
- Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Food Runner
Kona Poke
10.2021 - 02.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Education
Associate of Arts - Accounting
Valencia College
Orlando, FL 06.2023 - Current
Skills
- Workload prioritization
- Team Management
- Cash handling expertise
- Call center customer service
- Customer Relations
- Inbound phone calls
- Appointment scheduling
- Complaint resolution
Timeline
PetSmart Call Center
PetSmart Charities
11.2023 - 01.2025
Associate of Arts - Accounting
Valencia College
06.2023 - Current
Cashier Team Leader
Dollar General Store
12.2022 - 06.2023
Food Runner
Kona Poke
10.2021 - 02.2022
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