Autumn Lowdermilk
Summary
How does one summarize an entire personality in a paragraph?
I have a personality that fills a room, and the knowledge to back it up. I often find myself in leadership positions even when I do not ask. I am in love with the hospitality industry, and often joke that I am married to the work. I have a deep yearning to learn, and to teach. I welcome challenge, thrive in chaos, and love to be around people.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Bartender
Chef Art Smith's Reunion
Navy Pier, Chicago, IL
06.2024 - Current
- Bartender, Server, Manager, I help wherever is necessary
- Broke a sales record at $11k sold in one day
- Coached staff on improving techniques
Training Manager
Lunch & Dinner, LLC
Nationwide, USA
06.2024 - 02.2025
- Head of training for new store opening in Miami, FL
- Constructed training programs for Front of House and Back of House operations
- Collaborated with Executives from multiple brands such as Black Tap Craft Burgers
- Wrote training manuals for each restaurant department with a focus on improving sales
Training Manager
Chef Art Smith's Homecomin', Disney Springs
Orlando, FL
02.2021 - 03.2024
- Directed all training initiatives for new hires
- Onboarding, orientations, scheduling, testing, and performance follow up
- Wrote programs and all training materials provided to new hires
- Communicated with leadership and Disney liaisons to ensure company practices and policies were met
- acted as HR liaison regarding employee intake, conflict resolution, personnel files, and terminations
Lead Trainer
Millenium Management
Orlando, FL
03.2013 - 02.2024
- Trained thousands of servers in multiple Disney Springs locations
- Opened multiple restaurant locations across the country including Chef Art Smith's Homecomin' in Orlando, FL, Lulu's Bait Shack in Ft. Lauderdale, FL, and Splitsville Luxury Lanes in Anaheim, CA.
- Consulted with training experts to ensure smooth opening operations
- Wrote multiple training programs tailored to the individual establishment
Education
Associate of Science - Psychology
Seminole State College of Florida
Sanford, FL05-2015
Skills
- Customer service
- Suggestive selling
- Staff management
- Inventory
- Menu development
- Foreign language proficiency (Spanish)
- Safe food handling procedures
- Outgoing personality
- Team training and development
- Complex Problem-solving
- New hire on-boarding
Certification
- Responsible Vendors
- ServSafe
- BASSET
Timeline
Lead Bartender
Chef Art Smith's Reunion
06.2024 - Current
Training Manager
Lunch & Dinner, LLC
06.2024 - 02.2025
Training Manager
Chef Art Smith's Homecomin', Disney Springs
02.2021 - 03.2024
Lead Trainer
Millenium Management
03.2013 - 02.2024
Associate of Science - Psychology
Seminole State College of Florida