Autumn McDonald

Cheshire: Being a very outgoing person and handle customers with reaching to their needs that they need help with.

Sales associate: Telling customers deals that we have to save money to help them in the long run, telling them the better option to help them save more money on their end and making them happy by telling them the deals so they can save more money.

• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Resolved customer complaints professionally in accordance with company policy.
• Balanced daily transactions on a computerized point-of-sale system.
• Stocked shelves with merchandise when needed.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Issued receipts, refunds, credits or change due to customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Greeted customers and answered any questions they had about the store's products and services.
• Followed company security procedures for handling large sums of money.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Answered customer inquiries regarding store policies and procedures.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Helped customers find specific products, answered questions, and offered product advice.
• Verified customer age requirement for alcohol or tobacco purchases.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Answered customer questions and provided store information.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Used suggestive selling techniques to promote add-on sales.
• Discounted purchases by scanning and redeeming coupons.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Counted and balanced cashier drawers.
• Maintained work area and kept cash drawer organized.
• Processed customer payments quickly and returned exact change and receipts.
• Welcomed customers, offering assistance to help find store items.
• Greeted customers promptly and responded to questions.
• Checked personal identifications during alcohol and tobacco sales.
• Built and maintained productive relationships with employees.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Scanned items and checked pricing on cash register for accuracy.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Adhered to social distancing protocols and wore mask or face shield.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Answered phone calls to assist customers with questions and orders.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Demonstrated product features and benefits for customers' needs.
• Maintained cleanliness of store environment including floors, windows, displays.
• Organized stockroom shelves according to size, color or style.
• Greeted customers and provided exceptional customer service.
• Handled customer complaints in a professional manner.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Processed credit card transactions quickly and securely.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained relationships with peers and upper management to drive team success.
• Engaged customers in friendly, professional dialogue to determine needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Developed trusting relationships with customers by making personal connections.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Assessed customer needs to provide assistance and information on product features.
• Answered incoming telephone calls to provide store, products and services information.
• Assisted in visual merchandising, creating appealing displays that capture customer interest.
• Organized store by returning merchandise to proper areas and restocked displays.
• Bagged or packaged purchases and wrapped gifts.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Answered store and merchandise questions and led customers to wanted items.
• Greeted customers to determine wants or needs.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Computed purchases and received and processed cash or credit payment.
• Cleaned shelves, counters and tables to maintain organized store.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Described merchandise and explained use, operation and care.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.