Autumn Melvvin
Fayetteville
Summary
Dynamic Crew Member recognized for exceptional productivity and efficient task execution. Proficient in customer service, teamwork, and time management, facilitating seamless operations in high-pressure settings. Strong communication and problem-solving skills enhance team performance and elevate customer satisfaction.
Overview
4
4
years of professional experience
Work History
McDonalds Crew Member
Rust Enterprises
Lumberton
06.2021 - 01.2025
- Provided exceptional customer service in fast-paced environment.
- Assisted team members during peak hours to ensure efficient service.
- Restocked supplies and organized workstations for smooth operations.
- Followed safety protocols and maintained health regulations consistently.
- Collaborated with team to improve workflow and enhance customer experience.
- Trained new crew members on operational procedures and best practices.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Affair to Remember
Feeles LLC
Fayetteville
08.2022 - 05.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained cleanliness and organization of work areas.
- Assisted customers with inquiries and product selection.
- Stocked shelves and ensured proper product displays.
- Greeted customers warmly as they entered the shop and provided helpful advice about products when requested.
Hwy 55 Waitress
Hwy
Stedman
03.2022 - 02.2023
- Provided excellent customer service to enhance dining experience.
- Took accurate food and drink orders from customers.
- Maintained cleanliness of dining area and tables.
- Delivered food and beverages promptly to tables.
- Assisted in training new staff on service protocols.
- Collaborated with kitchen staff to ensure order accuracy.
- Handled cash and processed transactions efficiently.
- Resolved customer complaints with professionalism and care.
- Developed positive relationships with regular customers through friendly conversation.
Education
High School Diploma -
Cross Creek Early College High School
Fayetteville, NC05-2025
Bachelor of Science - Communication And Political Science
East Carolina University
Greenville, NCSkills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Project management
- Time management
- Creative thinking
- Health code compliance
- Safe food handling
- Quality control checks
- Workplace safety
- Store opening and closing
- Public speaking
Timeline
Affair to Remember
Feeles LLC
08.2022 - 05.2023
Hwy 55 Waitress
Hwy
03.2022 - 02.2023
McDonalds Crew Member
Rust Enterprises
06.2021 - 01.2025
High School Diploma -
Cross Creek Early College High School
Bachelor of Science - Communication And Political Science
East Carolina University