Autumn` Miller
Radcliff,KY
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Seinor Service Associate
UPS
Shepardsville, KY
01.2023 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Labeled parcels accurately according to company guidelines.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Organized packages according to type, size, destination, and other specifications.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Assisted in loading and unloading of materials from trucks and trailers.
- Used equipment to complete jobs quickly and correctly.
Supply Chain Specialist
United States Air Force Reserve
Peru, IN
07.2021 - Current
- Conducted periodic reviews of existing processes and procedures in order to identify areas for improvement.
- Ensured compliance with local laws and regulations related to transportation, storage, and logistics activities.
- Provided support in developing new processes for improving operational efficiencies.
- Prepared data for import and export declarations as required by Customs authorities.
- Maintained accurate records of all deliveries using automated systems or manual documents.
Pito Operator
amazon
Shepardsville, KY
01.2019 - 12.2022
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
- Trained new employees in proper operation of heavy machinery according to company guidelines.
- Assisted in loading and unloading of materials from trucks and trailers.
- Communicated effectively with team members regarding status updates on jobsite activities.
- Responsible for packing merchandise into boxes according to customer specifications while maintaining quality standards throughout the process.
- Followed established procedures when processing returns including verifying contents of returned packages against invoices and receipts prior to restocking them back into inventory.
- Verified orders against pick tickets for accuracy and completeness.
- Scanned items using handheld scanners, ensuring accuracy of data input.
- Inspected product for defects or damages prior to stocking or shipping outbound orders.
- Loaded outgoing orders onto pallets or racks for shipment via truck or conveyor belt system.
- Identified damaged product during picking process and reported it immediately so that proper action could be taken.
Associate
Penn Station Subs
Radcliff, KY
11.2018 - 11.2020
- Stocked shelves with products and supplies.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Verified that prepared food met quality standards prior to serving it to customers.
- Organized inventory for efficient restocking of products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and provided friendly customer service.
Education
Associate of Applied Science -
Elizabethtown Community And Technical College
Elizabethtown, KY08-2023
High School Diploma -
North Hardin High School
Radcliff, KY05-2020
Skills
- Compliance knowledge
- Strong leadership
- Innovation and Creativity
- Customer service expertise
- Sales proficiency
- Financial Acumen
- Computer Skills
- Data Entry
- Documentation And Reporting
- Multitasking and Organization
- Attention to Detail
Accomplishments
- Cyber security certificate
- Annual Tour in Japan
- Trained employees
- pito safety award
Certification
- forklift certified
- government licence
Timeline
Seinor Service Associate
UPS
01.2023 - Current
Supply Chain Specialist
United States Air Force Reserve
07.2021 - Current
Pito Operator
amazon
01.2019 - 12.2022
Associate
Penn Station Subs
11.2018 - 11.2020
Associate of Applied Science -
Elizabethtown Community And Technical College
High School Diploma -
North Hardin High School