Samantha Pasco
Wahiawa,HI
Summary
At National Interstate Insurance, I excelled as a Senior Service Associate, leveraging my customer service expertise and compliance knowledge to enhance client relationships. My role emphasized innovation, strong work ethic, and team collaboration, achieving streamlined workflows and improved service delivery.
Overview
12
12
years of professional experience
Work History
Senior Service Associate
National Interstate Insurance
07.2012 - Current
- Played an integral role in the successful launch of new products or services by providing valuable input during development and implementation phases.
- Coordinated with other departments to ensure seamless delivery of services across all aspects of the client experience.
- Attend and collaborate in team meetings that resulted in improved collaboration, streamlined workflows, greater work ownership.
- Process, Quote, Rates , Maintains , Endorse Commercial Clients Insurance Policies.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Mililani High School
Mililani Town, HI05.1990
Skills
Customer service expertise
- Insurance Knowledge
- Strong Work Ethics
- Multitasking and Organization
- Computer Skills
- Data Entry
- Documentation And Reporting
- Data Processing
- Clerical Support
Compliance knowledge
Innovation and Creativity
Strong Work Ethic
Attention to Detail
Multitasking and Organization
Excellent Communication
Computer Skills
Team Collaboration
Data Entry
Documentation And Reporting
Data Processing
Clerical Support
Account Management
Timeline
Senior Service Associate
National Interstate Insurance
07.2012 - Current
High School Diploma -
Mililani High School