Desired Job Title
Entrepreneur / Content CreatorInsurance Agent (Remote)Insurance Agent (Remote)Outbound AssociateLocation Preference
RemoteOn-SiteLocation: Shelbyville, TN, US
Open to relocation: Yes
Open To Work
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AUTUMN MILLS
Shelbyville,TN
Work Preference
Summary
Results-driven professional with expertise in insurance sales, social media management, and e-commerce operations. Proven ability to enhance customer experiences through strategic content creation and exceptional customer service. Demonstrated success in driving sales across multiple platforms.
Overview
12
12
years of professional experience
Work History
Entrepreneur / Content Creator
Self-Employed
09.2018 - Current
- Created and managed engaging content on TikTok, Facebook, and Instagram, increasing brand awareness and sales.
- Resold clothing on Depop, optimizing listings to enhance visibility and attract buyers.
- Produced and packaged homemade whipped tallow for sale at local farmstands.
- Executed delivery services with Spark and Uber Eats, ensuring timely delivery and customer satisfaction.
Insurance Agent (Remote)
TZ Insurance Solutions / Tranzact
04.2023 - 04.2025
- Guided customers in selecting customized insurance coverage tailored to individual needs, enhancing client satisfaction.
- Attained top communication and sales metrics in remote call center, contributing to overall team performance.
- Assisted clients in selecting appropriate insurance policies for their needs.
- Explained policy features and benefits to prospective customers clearly.
- Conducted regular follow-ups with clients to ensure satisfaction and address concerns.
Insurance Agent (Remote)
1SelectQuote
01.2022 - 03.2023
- Guided customers in selecting insurance coverage options and understanding policy benefits.
- Delivered exceptional customer service in fast-paced remote sales environment.
- Assisted clients in selecting appropriate insurance coverage options.
- Analyzed client needs to recommend tailored insurance solutions.
- Educated clients on policy details and benefits of various plans.
Outbound Associate
Amazon Fulfillment Center
08.2014 - 08.2018
- Consistently exceeded productivity targets while ensuring safety and accuracy.
- Organized and processed orders to maintain optimal workflow standards, ensuring accurate order fulfillment.
- Prepared customer orders in fast-paced warehouse environment, contributing to timely delivery and customer satisfaction.
Education
Dental Assisting Program -
Tennessee Technology Center
Shelbyville, TN04-2010
High School Diploma -
Community High School
Unionville, TN05-2005
Skills
- Digital marketing
- Content strategy
- Content marketing
- E-commerce operations
- Customer service and support
- Client relations
- Remote collaboration
- Time management
- Multitasking skills
Timeline
Insurance Agent (Remote)
TZ Insurance Solutions / Tranzact
04.2023 - 04.2025
Insurance Agent (Remote)
1SelectQuote
01.2022 - 03.2023
Entrepreneur / Content Creator
Self-Employed
09.2018 - Current
Outbound Associate
Amazon Fulfillment Center
08.2014 - 08.2018
Dental Assisting Program -
Tennessee Technology Center
High School Diploma -
Community High School