Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Morrell

Lansing,MI

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Lab Technician

UM Health-Sparrow
10.2023 - Current
  • Conducted experiments to analyze samples, ensuring compliance with standard operating procedures.
  • Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
  • Developed and documented standard operating procedures for various laboratory tasks, enhancing consistency.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Identified areas for process improvement, implementing changes that increased overall lab performance.
  • Prepared samples for analysis and disposed of bodily fluids in proper containers.

Cash Operations Teller

DFCU Financial
08.2018 - 10.2023
  • Maintained cash drawer accuracy through meticulous counting and reconciliation procedures.
  • Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Developed strong relationships with regular customers, enhancing loyalty and retention rates.
  • Monitored and reported discrepancies in cash handling to management for timely resolution.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.

Education

Bachelor of Science - Human Biology

Michigan State University
East Lansing
12-2022

Skills

  • Attention to detail
  • Laboratory techniques
  • Work planning and prioritization
  • Team collaboration
  • Specimen processing
  • Proficient customer service
  • Excellent time management skills
  • Stress tolerance
  • Honest and dependable
  • Reliable and responsible
  • Patience and empathy
  • Strong work ethic

Timeline

Lab Technician

UM Health-Sparrow
10.2023 - Current

Cash Operations Teller

DFCU Financial
08.2018 - 10.2023

Bachelor of Science - Human Biology

Michigan State University