Autumn Mott
Pearl,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader, Sales Operations
Bass Pro Shops
100 Bass Pro DR. Pearl, MS 39208
07.2021 - Current
- My duties as a sales associate at Bass Pro include:
- Completing freight in a timely manner.
- Streamlined sales processes to improve efficiency and productivity within the team.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Led targeted marketing campaigns to boost brand awareness and generate qualified leads for the sales pipeline.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Assigned sales organization objectives to sales team members in accordance with production schedule to meet business volume demands.
- Maintained up-to-date knowledge of products and services offered to customers.
Cashier
Vowell's Market Place
Byram, MS
06.2017 - 07.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Built relationships with customers to encourage repeat business.
Shift Leader
Baskin-Robbins
Byram
06.2019 - 01.2020
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Assisted managers in setting goals within the store and monitored progress toward those objectives regularly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Certificate of Completion - Dental Assistant
Delta Technical College
Ridgeland, MS03.2021
High school diploma -
Hillcrest Private School Jackson, MS
Ridgeland, MS05.2019
Skills
- Food Service
- Crew Member
- Customer Service
- Key Holder
- Shift Lead
- Fast Food
- Heavy Lifting (2 years)
- Cash Handling (5 years)
- Food Safety
- Food Preparation
- Supervisory Skills: Motivating & Assessing Employees Completed October 2022
- Packaging
- Food Handling
- Dental assisting
- Retail sales
- Dental office experience
- Typing
- Dental receptionist
- Driving
- Dentrix
- Stocking (7 years)
Certification
- Driver's License
- X-Ray Certification
- Registered Dental Assistant
- CPR Certification
Timeline
Team Leader, Sales Operations
Bass Pro Shops
07.2021 - Current
Shift Leader
Baskin-Robbins
06.2019 - 01.2020
Cashier
Vowell's Market Place
06.2017 - 07.2020
Certificate of Completion - Dental Assistant
Delta Technical College
High school diploma -
Hillcrest Private School Jackson, MS