Autumn Myers
Taneytown,MD
Summary
Detail‑oriented administrative professional with a strong track record supporting organizational operations and enhancing team efficiency. Proficient in Microsoft Word, Excel, PowerPoint, and skilled in customer service, team collaboration, and effective multi‑tasking. Known for strong analytical and communication abilities, adaptability in fast‑paced environments, and a proactive approach to problem‑solving. Brings a positive attitude, commitment to continuous learning, and a drive to contribute meaningfully to team and organizational success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
HR Generalist/Accounting Associate
FR Conversions
05.2023 - Current
- Maintained HRIS database by accurately entering employee information, updating records, generating reports, and conducting audits for data integrity. Currently we use the Paycom System but recently helped to switch from I-Solved.
- Orientation and training for new employees. Onboarding following guidelines for e-verify and collection of proper documentation.
- Provided guidance to managers regarding disciplinary actions or performance improvement plans for underperforming employees
- Coordinated annual performance review process by collecting feedback from supervisors/managers and facilitating review meetings between employees and their superiors.
- I transitioned from a Human Resources Generalist to an Accounting role within a manufacturing company, where I now oversee high-volume financial operations. My responsibilities include managing multi-million dollar revenue collections, processing accounts receivable and payable, performing accurate data entry, and handling payroll and commission entries. I also ensure timely invoicing to facilitate quick release of finished vehicles coming off the production lines to customers.
Co-Owner and Office Manager
Mason Dixon Renovations & Repairs LLC
03.2015 - 11.2024
- Managed social media accounts to reach more potential customers.
- Maintained accurate records of project expenses, invoices, and payments to ensure timely and accurate financial reporting
- Managed payroll processing for construction staff, ensuring accuracy in hours worked and adherence to labor laws
Supervisor of Service Desk/Deliveries
The Home Depot
09.2018 - 05.2023
- Pro Accounts Sales Associate aiding contractors in purchasing large orders of material and finding best pricing to save them money.
- Maintained open communication with vendors to secure materials and set up deliveries.
- Built relationships with new and potential contractors.
- Sold 2 million dollars first year in position which was a record in the history of this store.
- Promoted to supervisor of Service Desk and Deliveries.
Business Services Specialist
Y
01.2009 - 10.2017
- Reviewed account receivables each month, for thirteen Y in Central Maryland centers, making sure membership, preschool and camp accounts were paid.
- Proficient in Excel, Google documents and Daxko (the software system the Y uses for reporting/memberships).
- Reviewed financial assistance applications, maintaining proper documentation and following guidelines.
- Excellent customer service in a fast paced environment. Multi Tasking was a must.
- Managed a high volume of incoming customer inquiries via phone, email, and chat
Assistant Manager
Zi Pani
10.2001 - 11.2008
- Trusted key carrier in charge of keeping employees on task, and reconciling the registers each day.
- Ensured compliance with health codes, safety regulations, and sanitation guidelines throughout the restaurant premises
- Performed regular inspections of dining areas to maintain cleanliness standards and create an inviting atmosphere for guests
- Served as a role model for exceptional customer service by providing personalized attention to guests' needs and preferences
Call Center Agent
Iceland Air
03.2005 - 12.2005
- A call center agent responsible for interacting with customers to provide them information regarding tour packages and airline tickets.
- Daily use of multiply software systems such as Amadeus and Res-aid.
Education
No Degree - Business Administration
Carroll Community College
Westminster, MD12-2027
High school diploma or GED -
Some college - General
Carroll Community College
Westminster, MD03.2009
Certificate - Flight Attendant & Customer Service
The Airline Academy
Daytona Beach, FL07.2004
Skills
- Management (6 years)
- Payroll (2 years)
- Data entry (10 years)
- Multi-Tasking (10 years)
- Administrative experience (10 years)
- Organizational skills (10 years)
- Customer service (10 years)
- Proficient in Microsoft Office, Excel and Google Documents (8 years)
- Accounting/book keeping
- HRIS applications proficient
- Confidential document control
- Employee onboarding
Certification
Driver's License
- [Hazard Recognition & Reporting Training], [FR Conversions] - [September 1, 2025]
Timeline
HR Generalist/Accounting Associate
FR Conversions
05.2023 - Current
Supervisor of Service Desk/Deliveries
The Home Depot
09.2018 - 05.2023
Co-Owner and Office Manager
Mason Dixon Renovations & Repairs LLC
03.2015 - 11.2024
Business Services Specialist
Y
01.2009 - 10.2017
Call Center Agent
Iceland Air
03.2005 - 12.2005
Assistant Manager
Zi Pani
10.2001 - 11.2008
Some college - General
Carroll Community College
Certificate - Flight Attendant & Customer Service
The Airline Academy
No Degree - Business Administration
Carroll Community College