Autumn Norkowski
Traverse City,MI
Summary
Dedicated barista and busser with expertise in order taking, beverage preparation, and maintaining cleanliness. Committed to delivering exceptional service and ensuring a welcoming environment.
Overview
8
8
years of professional experience
Work History
Coffee Barista
Great Wolf Lodge
02.2026 - Current
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of the coffee bar area to ensure a welcoming environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and brewing equipment efficiently to meet peak demand times.
Busser
Great Wolf Lodge
02.2026 - Current
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by delivering food and beverages promptly to ensure efficient service.
- Collaborated with kitchen staff to restock supplies, ensuring timely meal preparation.
- Cleared and reset tables quickly to accommodate incoming guests during peak hours.
Delivery Driver
DoorDash
07.2024 - Current
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated routes efficiently using GPS technology, optimizing delivery times and reducing fuel consumption.
- Communicated proactively with customers regarding order status and potential delays to enhance service experience.
- Maintained vehicle cleanliness and functionality, adhering to safety standards and company policies.
Caregiver
Summertree Residential Centers
07.2019 - 06.2020
- Provided compassionate care and support to residents with diverse needs.
- Assisted in daily living activities, promoting independence and dignity.
- Collaborated with healthcare professionals to develop individualized care plans.
- Monitored resident health and well-being, reporting changes to supervisors promptly.
Caregiver
French Manor Senior Living
10.2018 - 06.2019
- Enhanced resident engagement through recreational activities tailored to interests.
- Implemented feedback mechanisms to improve service quality and resident satisfaction.
- Maintained accurate documentation of care provided, ensuring compliance with regulations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
High School Diploma -
Traverse City Central High School
Traverse City, MI06-2018
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Quality standards
- Cleanliness standards
Timeline
Coffee Barista
Great Wolf Lodge
02.2026 - Current
Busser
Great Wolf Lodge
02.2026 - Current
Delivery Driver
DoorDash
07.2024 - Current
Caregiver
Summertree Residential Centers
07.2019 - 06.2020
Caregiver
French Manor Senior Living
10.2018 - 06.2019
High School Diploma -
Traverse City Central High School