Tabitha Buckner
Pelham,TN
Summary
Adept at multitasking and quick learning, I significantly enhanced dining experiences at Simply Southern Cafe by fostering team collaboration and maintaining high cleanliness standards. My expertise in inventory management and customer service, coupled with a proven track record of reducing food waste and resolving guest complaints, showcases my ability to drive operational excellence and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Prep Cook
Simply Southern Cafe
04.2019 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
- Played key role in special events catering, ensuring high-quality food production under pressure.
Front of House Manager
Simply Southern Cafe/ Anna Gilliam
02.2009 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Server
Simply Southern Cafe
02.2005 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Education
None - Art Education
Middle Tennessee State University
Murfreesboro, TNNone - Business Administration
University of Phoenix
Tempe, AZSkills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Highly motivated
- Quick-learning
- Dependable and reliable
- Inventory stocking
- Inventory management
- Willingness to learn
- Recipe development
- Punctual and honest
- Baking knowledge
- Food allergy awareness
Timeline
Prep Cook
Simply Southern Cafe
04.2019 - Current
Front of House Manager
Simply Southern Cafe/ Anna Gilliam
02.2009 - Current
Server
Simply Southern Cafe
02.2005 - Current
None - Art Education
Middle Tennessee State University
None - Business Administration
University of Phoenix
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