Autumn Norton
Winfield ,MO
Summary
ED Billing Specialist with 20 years of experience in healthcare with 7 of those years being in the ED/EMS billing department. Experienced in helping lead and train a team of 21 billers to achieve timely billing according to CMS guidelines. Utilizes resources, critical thinking skills, and great work ethic to ensure top performance. Looking to use my leadership skills to guide and grow our current ED Billing department.
Overview
16
16
years of professional experience
Work History
ED Billing Specialist
BJC Healthcare
12.2016 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance timely billing.
- Monitored patient accounts to identify and rectify billing issues.
- Worked with multiple departments to cultivate positive relationships and communication that in turn have helped detect and resolve billing issues.
- Followed CMS guidelines to ensure accurate billing.
- Created reference documents and tools for our billing team to ensure proper billing of procedures and E&M level fees
- Provide continuous education for the billing team on a bi weekly basis.
EMT-Basic
Christian Hospital Northeast EMS
09.2008 - 12.2008
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
EMT-Basic
St. Louis Childrens Hospital
07.2007 - 12.2016
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort, and needs during their emergency visit.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Provided education to familiarize patients with medical treatments and self-care.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Education
No Degree -
St. Charles Community College
4601 Mid Rivers Mall Dr Cottleville, MO 63376EMT Basic Certification - EMT-Basic
EMT School
St. Charles County Ambulance District04.2007
High School Diploma -
Orchard Farm High School
2175 Hwy V St. Charles, MO 6330105.2003
Skills
- Billing Best Practices
- Work Coordination
- EPIC system
- Microsoft Office tools
- Time-Management
- Detail oriented
- Communication
- Team player
- Analytical mind
- Problem solving
Timeline
ED Billing Specialist
BJC Healthcare
12.2016 - Current
EMT-Basic
Christian Hospital Northeast EMS
09.2008 - 12.2008
EMT-Basic
St. Louis Childrens Hospital
07.2007 - 12.2016
No Degree -
St. Charles Community College
EMT Basic Certification - EMT-Basic
EMT School
High School Diploma -
Orchard Farm High School