James Gambino
Billing Specialist
Bonnieville,KY
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Efficient billing professional with four years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level billing specialist position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
Work History
Office Manager/Billing Specialist
Kimberly Gambino, LLC
07.2019 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Processed and verified invoices to secure accuracy of billing information.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Developed and maintained billing procedures to make timely payments.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Worked with multiple departments to check proper billing information.
Fire Inspector
Department Of Defense
Fort Knox, KY
07.2007 - 05.2019
- Located fire code violations and recommended actions to bring properties into compliance.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Inspected buildings to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems and inadequate or non-functional fire exits.
- Checked various multi-family residential and business construction sites to determine fire code compliance.
- Reviewed new fire safety construction documents for extinguisher placement, exit locations and standpipe locations.
- Wrote detailed reports of fire inspections, fire code violations observed and corrective recommendations offered.
- Investigated causes of fires by collecting and preparing evidence and presenting evidence in court.
- Reviewed blueprints and plans for new or remodeled buildings to verify structures met fire safety codes.
- Developed and reviewed fire exit plans for new buildings.
- Conducted fire and life safety education programs at Ft. Knox Ireland Hospital and Ft. Knox schools.
Firefighter
Department of Defense
Fort Knox, KY
05.1998 - 03.2008
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Assisted with regular maintenance of firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Prepared incident reports detailing personnel, location and results of each call.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Assisted in prevention of fires through public education programs.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Diagnosed and located hazardous materials and other sources of fires.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
- Inspected fire and life safety systems and equipment for proper placement at properties.
- Contributed to fire investigation reports and provided testimony in court.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
Student
n/a
08.2006 - 06.2007
- Collaborated on group projects to complete professional deliverables.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Brought new perspectives to classroom discussions with materials found during independent research.
- Worked with industry professionals to further drive learning goals.
Air Force Fire Protection Specialist
United States Air Force
multiple, multiple
07.1987 - 07.1997
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Science - Fire Prevention And Safety Technology
Elizabethtown Community And Technical College
Elizabethtown, KY 2011 - 2012
Skills
- Process Monitoring
- Month-End Closing Procedures
- Prepare Statements
- Charge Slips
- Process Payments
- Electronic Health Records Systems
- Account Posting
- Categorizing and Classification
- Signature Verification
- Claim Processing
- Mail Sorting and Correspondence
- Client Rapport-Building
- Account and Ledger Reconciliations
- Google Drive
- Microsoft Office
- Medical Transport Billing
- Accounting Functions
- Billing Systems and Software
- Monthly Reconciliations
- Monthly Billing Management
- Maintain Records
- Adding, Calculating and Billing Machines
- Manual Processing
- Billing Best Practices
- Equipment Monitoring and Troubleshooting
- Billing Dispute Resolution
- Verify Data
- Collections
- Statement Itemization
- Organizational Management
- Billing Document Creation
- QuickBooks Expertise
- Diagnostic Codes
- Collection Practices
- Medical Billing and Collections
- Customer Relations
- Information Protection
- Mail Handling
- Credit and Collections
- Financial Tracking
- Office Supplies and Inventory
- Sorting and Labeling
- Report Preparation
- Office Management Software
- Organizational Skills
- File and Data Retrieval Systems
- Human Resources
- Client Correspondence
- Biweekly Payroll Processing
- Administrative Oversight
- Calendar Management
- Administration and Operations
- Handling Complaints
Additional Information
I am comfortable using microsoft office to include Word and Excel. I feel comfortable learning different electronic medical records and currently familiar with Kareo.
Timeline
Office Manager/Billing Specialist
Kimberly Gambino, LLC
07.2019 - Current
Associate of Science - Fire Prevention And Safety Technology
Elizabethtown Community And Technical College
2011 - 2012
Fire Inspector
Department Of Defense
07.2007 - 05.2019
Student
n/a
08.2006 - 06.2007
Firefighter
Department of Defense
05.1998 - 03.2008
Air Force Fire Protection Specialist
United States Air Force
07.1987 - 07.1997
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