Autumn Oglesby
Lakeland,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive experience.
Overview
7
7
years of professional experience
Work History
Appointment Scheduler
Highland MRI
Lakeland, FL
06.2017 - Current
- Scheduled and confirmed appointments.
- Called no shows and cancellations to reschedule.
- Organized files, faxed reports and scanned documents, keeping front desk and reception area neat and organized.
- Sorted incoming mail and directed to correct staff member each day.
- Balanced patient schedules, employee availability and maximum load levels while scheduling appointments.
- Soley input all scripts, lab work, patient medical records etc, into system creating a "pre order". I would then send a automated text to patient that their order has been received.
Sales Associate
Yates and Hagan
Lakeland, FL
08.2016 - 06.2017
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming calls to provide store, products and service information.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new employees in cash register operation, stocking procedures and customer service.
- Stayed up to date on the weekly promotions, return/exchange, payment policies and security rules.
- In charge of balancing and closing register on shift nights.
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL06.2016
Skills
- Ability to multitask
- Good social skills
- Organized
- Knowledge of medical field
- Good with computers
- Quick learner
- Hardworking
Timeline
Appointment Scheduler
Highland MRI
06.2017 - Current
Sales Associate
Yates and Hagan
08.2016 - 06.2017
High School Diploma -
Lakeland Senior High School
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