AUTUMN O'REILLY
Valley Stream,NY
Summary
People-focused leader with a proven ability to develop high-performing teams and foster a revenue-driven, customer-centric culture while maintaining disciplined process compliance. Expert coach and strategic partner who aligns talent development, performance management, and cross-functional initiatives to convert improved engagement and execution into measurable sales and retention gains.
Overview
15
15
years of professional experience
Work History
Sales Manager
Ulta Beauty
07.2025 - Current
- Developed and implemented strategies to increase sales of cosmetic products.
- Identified target markets, developed marketing plans and managed the launch of new cosmetics lines.
- Monitored sales goals, daily activity, and store performance reports.
- Generated monthly reports detailing sales performance against targets set by management.
- Analyzed existing sales data to determine areas for improvement.
- Trained staff on product lines, skincare routines, and fragrance knowledge.
- Provided training sessions for staff on product knowledge and customer service skills.
- Resolved customer concerns with service-focused solutions and clear communication.
General Sales Manager
Ashley Homestore
07.2023 - 07.2025
- Lead day-to-day store operations to drive sales, profitability and customer satisfaction through data-driven initiatives and process improvements.
- Developed monthly meeting agendas and performance reviews to align team goals and track progress toward targets.
- Coach and develop associates and managers on sales techniques, customer service and operational processes to improve execution.
- Coached associates and managers on sales techniques, customer service, and operational processes to enhance execution.
- Monitored sales goals, daily activity, and store performance reports.
- Develop and deliver monthly meeting agendas and performance reviews to align team goals and track progress.
- Monitored sales goals and store performance reports to ensure alignment with daily activity.
- Coached associates on selling techniques, product knowledge, and guest service.
Office Manager & Accounts Payable Specialist
Halmar International
01.2018 - 07.2023
- Managed payroll for field employees to ensure union compliance and timely payments.
- Processed accounts payable and entered data for materials, trucking, and equipment invoices to maintain accurate cost records and foster vendor relationships.
- Managed payroll for field employees, ensuring union compliance and accurate, timely payments.
- Coordinated monthly operations meetings, prepared agendas, and tracked action items to enhance communication among teams.
- Coordinated monthly operations meetings, prepared agendas, and tracked action items to improve communication across teams.
Business Manager
Bloomingdales
08.2014 - 07.2023
- Owned quarterly sales and merchandising goals — planned strategies and executed initiatives to drive category performance and improve conversion.
- Optimized staffing and schedules to meet sales demand while controlling labor costs; enforced visual merchandising standards to enhance the customer experience.
- Coached and developed staff on selling techniques, inventory management, and customer service to enhance performance and retention.
- Managed inventory planning, replenishment, and shrink-control processes to ensure stock accuracy and maximize sell-through.
- Optimized staffing and schedules to align with sales demand while controlling labor costs; enforced visual merchandising standards to elevate customer experience.
Assistant Manager
Sephora
07.2011 - 08.2014
- Directed daily sales floor operations to drive team productivity and consistently meet monthly sales targets.
- Coached and motivated staff through incentives and contests, enhancing team engagement and driving performance.
- Maintained visual merchandising standards and managed inventory updates, ensuring optimal product availability and presentation.
- Modeled strong customer service and sales behaviors, establishing clear expectations and boosting conversion rates.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Skills
- Sales analysis
- Performance reporting
- Retail operations
- Customer management
- Staff training
- Team leadership
- Vendor relations
Timeline
Sales Manager
Ulta Beauty
07.2025 - Current
General Sales Manager
Ashley Homestore
07.2023 - 07.2025
Office Manager & Accounts Payable Specialist
Halmar International
01.2018 - 07.2023
Business Manager
Bloomingdales
08.2014 - 07.2023
Assistant Manager
Sephora
07.2011 - 08.2014
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice