Summary
Work History
Education
Skills
Timeline
Generic

Autumn Palmer

Pensacola

Summary

Enthusiastic front of house professional skilled in problem-solving and maintaining cleanliness in fast-paced dining environments. Proven ability to collaborate effectively with team members to optimize operations and ensure exceptional service, even during peak hours.

Work History

Front of House Employee

Chik-Fil-A
Pensacola, FL
01.2026 - Current
  • Provided exceptional customer service in fast-paced environment.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted with order taking and payment processing using point-of-sale system.
  • Collaborated with team members to ensure efficient food preparation and delivery.
  • Adapted quickly to changing customer demands during peak hours.
  • Engaged with customers to foster positive relationships and encourage repeat visits.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.

Restaurant Hostess

Bunky's Raw Bar
Indialantic, FL
10.2025 - 12.2025
  • Greeted and welcomed guests, ensuring a positive first impression of dining experience.
  • Managed reservations and seating arrangements efficiently to optimize table turnover.
  • Provided menu information and answered guest inquiries to enhance customer satisfaction.
  • Collaborated with kitchen and service staff to ensure smooth operations during peak hours.
  • Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
  • Handled customer feedback effectively, resolving issues to maintain positive dining atmosphere.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Team collaboration
  • Phone etiquette
  • Professional appearance
  • Cash handling proficiency
  • Basic math
  • Time management
  • Clear communication
  • Conflict resolution
  • Greeting guests
  • Money handling
  • Guest relations
  • Personal hygiene

Timeline

Front of House Employee

Chik-Fil-A
01.2026 - Current

Restaurant Hostess

Bunky's Raw Bar
10.2025 - 12.2025

High School Diploma -

Penn Foster Career School