Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Perkins

Lufkin

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Caregiver

Family
04.2021 - 02.2025
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Observed health status of family member to report changes and unusual occurrences to appropriate medical personnel.
  • Maintained clean, safe, and well-organized environment.
  • Documented daily activities and changes in family member's condition to enable tracking history and maintain accurate records for health providers.

Sales Associate

Etech
08.2022 - 04.2023
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to achieve monthly sales targets.

Server

Ralph & Kacoo's
11.2020 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Marketer

Rainbow System
02.2019 - 10.2020
  • Conducted research through surveys to analyze customers' behavior, preferences, and predictions of purchasing habits.
  • Boosted sales through the creation and execution of targeted advertising campaigns.
  • Enhanced customer engagement with creative social media content and promotions.
  • Set appointments with salespeople and potential customers.
  • Answered phone calls and answered questions from potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Addressed client inquiries and updated database information.

Education

No Degree - Basics

Angelina College
Lufkin, TX

High School Diploma -

Central High School
Pollok, TX
06-2020

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Relationship building
  • Verbal and written communication skills
  • Flexible schedule and availability
  • Telephone etiquette
  • Positive attitude
  • Some computer skills
  • Attention to detail

Timeline

Sales Associate

Etech
08.2022 - 04.2023

Caregiver

Family
04.2021 - 02.2025

Server

Ralph & Kacoo's
11.2020 - 07.2022

Marketer

Rainbow System
02.2019 - 10.2020

No Degree - Basics

Angelina College

High School Diploma -

Central High School

Similar Profiles

CREATE PROFILE
Autumn Perkins