Autumn Radabaugh
Houston,TX
Summary
Operations professional with extensive experience in driving business efficiency and productivity. Known for fostering team collaboration and achieving significant operational improvements. Highly reliable and adaptable to evolving business needs, excelling in strategic planning and process optimization.
Overview
20
20
years of professional experience
Work History
Vice President of Operations
Restore First Health
05.2024 - Current
- Spearheaded the launch and development of the Houston market from inception, building comprehensive operational infrastructure and establishing market presence in a competitive healthcare landscape. Direct all aspects of operations including strategic planning, team development, financial management, service line expansion, and community partnership cultivation.
- Successfully launched Houston market operations from zero to $1.2M in monthly revenue within six months through strategic planning and execution
- Built and led a high-performing team of 26 employees, including clinical staff, operations personnel, and administrative support
- Developed and launched mobile urgent care service line, expanding service offerings and market reach
- Established strategic relationships with key partners, community organizations, and healthcare stakeholders to drive market penetration and brand awareness
- Managed comprehensive P&L responsibility while maintaining focus on quality patient care and operational efficiency
Director of Operations
Spruce Health Group
01.2024 - 05.2024
- Brought in to conduct comprehensive operational and financial assessment of struggling healthcare organization to determine viability and potential turnaround strategies. Led thorough evaluation of all business operations, financial performance, market positioning, and organizational structure.
- Performed extensive due diligence and analysis of business operations, financial health, and market conditions
- Evaluated operational inefficiencies, revenue cycle challenges, and organizational structure
- Conducted stakeholder interviews and assessed team capabilities and resource allocation
- Provided strategic recommendations to executive leadership and ownership regarding business viability
- Led the strategic decision-making process and managed organizational closure, ensuring compliance with all regulatory requirements and minimizing impact on patients and staff
Director of Operations
SpineOne
10.2022 - 01.2024
- Oversaw and directed day-to-day operations of four entities including clinic, ASC (Ambulatory Surgery Center), radiology, and business office while ensuring operational health and financial effectiveness. Led, planned, organized, and evaluated activities of clinical and business operations through daily oversight and support of operational and clinical managers. Developed and implemented entity-specific policies and procedures affecting daily operations.
- Established and sustained healthy working relationships with MSO and Private Equity Group to rebuild and improve organizational culture
- Implemented new systems and processes to drive quality improvement by liaising with functional leaders
- Successfully managed and monitored P&L of $30M with focused EBITDA of $2.2M
- Restructured clinic scheduling resulting in 28% increase in provider productivity
- Provided strategic leadership implementing systems that optimized front-line staff production by 15% and increased revenue by 20%
Director of Operations
Optum/New West Physicians
08.2021 - 10.2022
- Led, organized, directed, and evaluated activities for clinical and business operations across the organization, including directing day-to-day activities of 89 providers and providing guidance and leadership to over 150 employees across 13+ clinics. Managed multiple specialties including neurology, pain management, podiatry, gastroenterology, endocrinology, radiology, primary care, and hospitalist services.
- Ensured quality of services and cost-effectiveness by monitoring and reviewing appropriate scheduling and staffing activities
- Led efforts to decrease readmission rates for patients in five local hospitals through collaboration with medical leadership and hospital leadership
- Elevated provider production by regularly working with C-Suite on high-level strategic projects
- Directed evaluation of facility programs including quality management improvement, risk management, safety, and infection control
Clinician Recruiter
Optum Colorado Springs
05.2019 - 08.2021
- Oversaw recruiting, selection, supervision, and counseling activities, successfully recruiting 37 Primary Care/Internal Medicine and Specialty Clinicians in the Colorado Springs Market for 2019. Managed applicant tracking and candidate management systems while verifying references and employment details.
- Oversaw hiring needs forecasting while developing and maintaining strong relationships with leadership
- Generated targeted candidate pools through strategic advertisement placement, credential evaluation, and conducting initial interviews
- Achieved 31% increase in event attendance from first event in February 2019 while planning physician networking events
Education
Master of Business Administration - undefined
University of Maryland Global Campus
01.2024
Bachelor of Science - Healthcare Administration
Purdue Global Campus
01.2015
Skills
- Operations Management
- Market Development & Expansion
- Team Building & Leadership
- Healthcare Management
- P&L Management
- Process Improvement
- Strategic Partnerships
- Performance Monitoring & Evaluation
- Business Transformation
- Budgeting & Forecasting
- Service Line Development
- Complex Problem Resolution
Timeline
Vice President of Operations
Restore First Health
05.2024 - Current
Director of Operations
Spruce Health Group
01.2024 - 05.2024
Director of Operations
SpineOne
10.2022 - 01.2024
Director of Operations
Optum/New West Physicians
08.2021 - 10.2022
Clinician Recruiter
Optum Colorado Springs
05.2019 - 08.2021
Master of Business Administration - undefined
University of Maryland Global Campus
Bachelor of Science - Healthcare Administration
Purdue Global Campus