Autumn-Rae Lemoi
Gresham,OR
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Manager
McMenimins Edgefield
Troutdale, OR
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
Server/Bartender
Plum's Cafe and Catering
Newport Beach, CA
03.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server Trainer
Skyloft
Laguna Beach, CA
08.2020 - 09.2021
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server/Bartender Trainer
Rock and Brews
Downey, CA
04.2017 - 03.2020
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Certificate - Esthetician
Cerritos College
Norwalk, CA05-2021
High School Diploma -
Sunny Hills High School
Fullerton, CA05-2015
Skills
- Service excellence
- Effective team leadership
- Strategic decision-making
- Effective time management
- Analytical problem-solving
- Conflict resolution
- Strong organizational abilities
- Task prioritization
Timeline
Assistant Manager
McMenimins Edgefield
03.2023 - Current
Server/Bartender
Plum's Cafe and Catering
03.2021 - 11.2022
Server Trainer
Skyloft
08.2020 - 09.2021
Server/Bartender Trainer
Rock and Brews
04.2017 - 03.2020
Certificate - Esthetician
Cerritos College
High School Diploma -
Sunny Hills High School