AUTUMN RAY
Akron,OH
Summary
Dynamic and adaptable professional with a strong foundation in educational support and customer service. Proven ability to implement effective strategies in both classroom and retail environments, enhancing team dynamics and customer satisfaction. Skilled in managing challenging conflicts and fostering positive relationships to drive success.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin' Donuts
Akron, Ohio
02.2025 - Current
- Efficiently processed cash transactions, ensuring accuracy and customer satisfaction.
- Implemented safety protocols, contributing to a secure and productive workplace.
- Collaborated actively with team members, enhancing store productivity.
- Guided customers in product selection and inquiries.
- Communicated effectively with management regarding customer concerns.
Paraeducator
Shelton School District
Shelton, WA
01.2023 - 08.2024
- Supported instructional strategies to improve student engagement and success.
- Participated in workshops, enhancing professional skills and knowledge.
- Promoted teamwork and critical thinking, contributing to an inclusive environment.
- De-escalated situations effectively.
- Ensured safety and adherence to school policies.
- Improved overall team efficiency.
Education
Bachelor of Arts - Creative Writing & English
Southern New Hampshire University
Manchester, NH10.2026
Associate of Arts - General Studies
Olympic College
Bremerton, WA01.2023
Skills
- Professionalism
- Teamwork and Collaboration
- Attention to Detail
- Verbal and Written Communication
- Adaptability and Dependability
- Proactive problem-solving
- Customer Service Expertise
- Instructional Support
Accomplishments
Honor Society (Fall 2025, Winter 2025)
Timeline
Team Member
Dunkin' Donuts
02.2025 - Current
Paraeducator
Shelton School District
01.2023 - 08.2024
Bachelor of Arts - Creative Writing & English
Southern New Hampshire University
Associate of Arts - General Studies
Olympic College