Autumn Sellers
Theodore,AL
Summary
Motivated individual with experience in customer service and the healthcare field. Skilled in building customer relationships, understanding customer needs, and providing sympathetic care for all individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Panini Pete's
Daphne, AL
08.2024 - Current
- Prepared drinks according to standard recipes.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
Barista
Starbucks
Mobile, AL
09.2022 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Described menu items to customers and suggested appealing products.
- Maintained calm demeanor during high-volume periods and special events.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Received and accurately processed customer payments.
- Created complex, hand-crafted beverages based upon customer preferences.
Medical Assistant
AltaPointe Health
Mobile, AL
05.2023 - 10.2023
- Organized charts, documents and supplies to maintain team productivity.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Cleaned and maintained medical equipment following procedures and standards.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Educated patients about medications, procedures and physician's instructions.
Clinical Medical Assistant Extern
Springhill Medical Center
Mobile, AL
03.2023 - 04.2023
- Administered medications as directed by the physician including injections and oral medications.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Charted all patient services in records with high accuracy.
- Escorted patients to examination rooms and documented medical histories.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed EKG's on patients according to established protocols.
- Obtained vital signs of patients including height, weight, temperature, blood pressure, pulse rate and respiration rate.
- Completed patient medical histories accurately prior to appointments.
- Documented patient information in Electronic Medical Records system according to established standards.
- Assisted in preparing exam rooms for patient visits by stocking supplies and ensuring cleanliness.
Store Manager
Zumiez
Mobile, AL
05.2021 - 07.2022
- Implemented campaigns and promotions to help with developing goods and services.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Created weekly work schedules for store personnel.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored inventory levels and placed orders to restock shelves.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
CCMA - Medical Assistant
Fortis College
Mobile, AL04-2023
High School Diploma -
Alma Bryant High School
Irvington, AL06-2020
Skills
- Hostess support
- Order delivery practices
- Team member support
- Table resetting
- Daily specials memorization
- Food inspection
- Phlebotomy
- Medical office administration
- Direct patient care
- Proper sterilization techniques
- CPR
- EMR / EHR
- Medical terminology knowledge
- Medical billing and coding
- Vital sign monitors
- Microsoft Word
- Microsoft Excel
- POS systems
- Staff management
- Program administration
- Delegating work
Certification
- BLS Certification.
- Certified Clinical Medical Assistant
Timeline
Server/Bartender
Panini Pete's
08.2024 - Current
Medical Assistant
AltaPointe Health
05.2023 - 10.2023
Clinical Medical Assistant Extern
Springhill Medical Center
03.2023 - 04.2023
Barista
Starbucks
09.2022 - Current
Store Manager
Zumiez
05.2021 - 07.2022
CCMA - Medical Assistant
Fortis College
High School Diploma -
Alma Bryant High School