Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Sommers

Clarksville,TN

Summary

Dynamic Patient Administrator with a proven track record at Revida Recovery, excelling in healthcare management and patient safety. Skilled in optimizing appointment scheduling and enhancing patient flow, I foster teamwork and build relationships, ensuring compliance with HIPAA guidelines while delivering compassionate care. Certified in CPR/AED, I prioritize quality improvement and effective communication.

Professional patient services expert prepared for challenging role. Contributed to optimizing administrative processes, enhancing patient care, and supporting healthcare teams. Strong focus on collaboration, adaptability, and achieving results. Skilled in patient scheduling, record management, and communication, while fostering supportive and efficient environment.

Overview

5
5
years of professional experience

Work History

Patient Administrator

Revida Recovery
09.2024 - 09.2025
  • Managed patient intake processes, ensuring accurate documentation and compliance with health regulations.
  • Coordinated scheduling of appointments, optimizing staff availability and enhancing patient flow efficiency.
  • Assisted in maintaining electronic health records, contributing to improved data accuracy and accessibility.
  • Provided support for billing inquiries, facilitating prompt resolution and enhancing patient satisfaction.
  • Implemented administrative procedures that streamlined operations, reducing wait times for patients.
  • Trained new staff on office protocols, fostering a collaborative work environment and improving service delivery.

DSP

Envision Inc
03.2022 - 09.2024
  • Assisted in daily operational tasks to ensure efficient service delivery.
  • Learned safety protocols and best practices for equipment operation.
  • Supported team members in maintaining cleanliness and organization of work area.
  • Adapted quickly to new tools and technologies to enhance workflow efficiency.

Cna

Hermitage Healthcare
04.2021 - 06.2022
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, promptly reporting changes to nursing staff.
  • Maintained cleanliness and organization of patient care areas.
  • Documented patient care observations and actions in electronic health records.
  • Supported mobility for patients through proper transfer techniques.
  • Collaborated with multidisciplinary teams to enhance patient care plans.
  • Educated patients and families on basic health management techniques.
  • Contributed to a positive environment by fostering patient rapport and trust.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Cna

Hill View Nursing Home
06.2020 - 05.2021
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

Education

High School Diploma - Nursing

Happy Valley High School
Elizabethton, TN
05.2020

Skills

  • Strong organization
  • Patient confidentiality
  • Insurance verification
  • Appointment scheduling
  • Patient safety
  • Healthcare management
  • Quality improvement
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Active listening
  • Effective communication
  • Patient care assessment
  • Certified in CPR/AED
  • Relationship building
  • Team building
  • HIPAA guidelines
  • Task prioritization

Timeline

Patient Administrator

Revida Recovery
09.2024 - 09.2025

DSP

Envision Inc
03.2022 - 09.2024

Cna

Hermitage Healthcare
04.2021 - 06.2022

Cna

Hill View Nursing Home
06.2020 - 05.2021

High School Diploma - Nursing

Happy Valley High School
Autumn Sommers