AUTUMN SWIFT
Columbus,GA
Summary
Experienced worker with a strong background in customer service and team collaboration. Demonstrates effective multitasking and conflict resolution skills, enhancing guest satisfaction in casual and fine dining environments. Proficient in public speaking and customer engagement, consistently contributing to positive guest experiences.
Overview
3
3
years of professional experience
Work History
Professional Cleaner
Pristine Clean
Asheville, NC
03.2025 - 06.2025
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients' needs.
FINE DINING SERVER
Valley Hospitality, Millhouse Kitchen
Columbus, United States
05.2024 - 09.2024
- Delivered exceptional service, enhancing guest satisfaction in an upscale dining environment.
- Managed complex orders efficiently, maintaining composure during peak hours.
- Build strong customer relationships, ensuring a welcoming dining experience, and addressing dietary needs.
- Increased revenue through strategic upselling.
WHITE WATER RAFT GUIDE
Whitewater Express
Columbus, United States
01.2022 - 09.2024
- Cultivated strong guest relationships, resulting in consistently positive feedback and repeat bookings.
- Created and delivered engaging tour scripts, enriching guest experiences, and knowledge of attractions.
- Maintained first responder skills, providing critical support and ensuring guest safety during emergencies.
SERVER
Darden Restaurants, Olive Garden
Columbus, United States
03.2023 - 04.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
ASSOCIATE OF ARTS -
Columbus State University
Columbus, GA05.2022
Skills
- Fast learner
- Photography
- Effective at multitasking
- Strong public speaking
- Strong customer service
- Social media marketing
- Customer engagement
- Conflict resolution
- Team player
References
- Kimberly Jasonville, Valley Hospitality, Millhouse kitchen and Bar, 754-366-7428
- Maura Heath, Darden, Olive Garden, 334-520-4550
- Kasey, Prince, 828-691-6932, Pristine Cleaning Company
- Heidi, Oellerich, 706-564-2711, Pristine Cleaning Company
Timeline
Professional Cleaner
Pristine Clean
03.2025 - 06.2025
FINE DINING SERVER
Valley Hospitality, Millhouse Kitchen
05.2024 - 09.2024
SERVER
Darden Restaurants, Olive Garden
03.2023 - 04.2024
WHITE WATER RAFT GUIDE
Whitewater Express
01.2022 - 09.2024
ASSOCIATE OF ARTS -
Columbus State University