Autumn Tanner
Murfreesboro,TN
Summary
Creative and driven individual. Ten years serving the public with the utmost care for quality and integrity. Maintaining a cheery disposition even in the most stressful of situations. Always a team player who strives for success.
Overview
8
8
years of professional experience
Work History
Server
12/30 Club (Honky Tonk)
05.2023 - 07.2024
- Display enthusiasm and knowledge about the menu items
- Quickly developed relations with guests, while managing 7 tables at once
- Always there to help teammates and back of the house kitchen for fast and accurate service
- Provided suggestions on food/drinks based on dinner's interest to increase up-sell
- Works well in fast paced environments.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lead Host
Watergrill
05.2018 - 03.2021
- Assist management in redesigning the dining area to meet OSHA’s COVID-19 requirements
- Lead Host managing up to 600 guests a night
- Multi tasking: answering phone orders, guest’s needs, bussing tables, and Manager requests.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
Server Assistant
Watermarc
09.2018 - 05.2019
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Lead Host
370 Common
05.2018 - 09.2018
- Experienced Hostess running front of house to ensure customer satisfaction
- Communicating with servers to help with table/time management
- Responsible for maintaining cleanliness and the appearance of the restaurant.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Managed large group bookings, coordinating logistics to ensure seamless experiences for guests.
Sales Representative
Sugarfina
01.2017 - 04.2018
- Customer service relations responsible for opening and closing the store
- Consistently reaching top sales goals and client satisfaction and reports
- Managing daily inventory in front and back of store room
- Invited by corporate during special promotions to help increase sales at other locations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
High School Diploma -
Huntington Beach High School
06.2016
Extracurricular Activities
Academy of the Performing Arts, 2012, 2015, costume design- I designed and provided costumes for school plays for three years at Huntington Beach High school
Timeline
Server
12/30 Club (Honky Tonk)
05.2023 - 07.2024
Server Assistant
Watermarc
09.2018 - 05.2019
Lead Host
Watergrill
05.2018 - 03.2021
Lead Host
370 Common
05.2018 - 09.2018
Sales Representative
Sugarfina
01.2017 - 04.2018
High School Diploma -
Huntington Beach High School