Hi, I’m
Autumn Varilek
Rockford ,IL
Summary
Highly skilled Brand Ambassador with 3 years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation. Well-qualified sales associate familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
years of professional experience
Work History
Sephora
Beauty Advisor
04.2023 - Current
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Trained new staff in product knowledge and customer service protocols.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Followed up with customers to increase satisfaction with purchases and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Backyard Grill & Bar
Hostess
05.2021 - 01.2022
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
Educators of Beauty College of CosmetologyRockford Il
Cosmetology from Cosmetology
01.2023
Byron High School696 N Colfax St
High School
05.2021
Skills
- Application Techniques
- Selling Skills
- Makeup Application
- Industry Standards
- Skin Analysis
- Loyalty Programs
- Display Arrangements
- Money Transfer Systems
- Sales Expertise
- Individualized Assessments
- Customer Consultations
- Time Management
- Rewards Programs
- Sales Coordination
- Theft Prevention
- Multitasking and Organization
- Operate Cash Register
- Quality Assurance
- Merchandise Restocking
- Adaptability and Flexibility
Timeline
Beauty Advisor
Sephora
04.2023 - Current
Hostess
Backyard Grill & Bar
05.2021 - 01.2022
Educators of Beauty College of Cosmetology
Cosmetology from Cosmetology
Byron High School
High School