Autumn Walters
Longmont,CO
Summary
Analytical problem-solver with strong organizational skills, excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Business Execution Administrator
Wells Fargo
Denver, CO
06.2019 - Current
- Conducted risk & compliance mock audits with individual team members
- Performed compliance checks for email and laptops
- Generated reports from Microstrategy, Tableau, Manager Tracking Tool and Retail Production Reporting Portal
- Implemented market wide initiative by utilizing Microsoft Dynamics to drive customer satisfaction and retention.
- Presented compliance information on team calls to prepare for branch inspection
- Participated on special projects team indexing loan documents
- Strategically planned and executed numerous marketing campaigns to drive business
- Reconcile expense reports for management
- Schedule meetings utilizing Outlook and MS Teams
Music Coordinator
Faith Bible Baptist Church
Greeley, CO
08.2013 - 03.2024
- Executed appropriate tracking procedures and fulfilled required reporting activities to remain compliant with CCLI music license
- Planned and scheduled rehearsals and performances
- Considered factors such as ensemble size and abilities, availability of scores and need for musical variety to select performance pieces
- Planned special events, including catering, decorations and travel agendas
Teller
Wells Fargo
Greeley, CO
03.2018 - 06.2019
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Educated customers on use of banking website and mobile apps
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
- Created and implemented new filing systems in compliance with retention requirements
- Actively volunteered as lobby leader to establish rapport and drive customer satisfaction scores
- Became an expert resource in the branch for day to day activities, retention processes, monthly audits and branch inspection preparation
Code Compliance Inspector I
City Of Greeley
Greeley, CO
01.2016 - 03.2018
- Documented daily inspection activities by taking photos and filling out inspection reports
- Wrote, reviewed and served warnings and notices of violations
- Developed strategic, personalized plans for citizens to bring their properties into compliance within a reasonable timeframe
- Prepared and presented detailed packets of labeled exhibits for administrative hearings and requested appropriate fees or abatements
- Filed paperwork to postpone hearings or abatements in compliance with city policy and citizens' needs
Administrative Specialist II
City Of Greeley
Greeley, CO
01.2016 - 03.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Planned events and council meetings
- Attended various commission and council meetings to record minutes
- Scheduled meetings, booked meeting rooms and prepared meeting agendas
- Conducted thorough research using diverse resources to assist staff with routine and special project tasks, including preparing project documents, reports and brochures
- Wrote training manuals for all administrative positions within the Community Development Department, including Planning, Engineering and Building and Inspection offices
- Developed an accounting system for the farmer's market, implementing good cash handling practices and transparent reporting
- Participated on a special projects team to research and implement a new software program, e-TRACKiT for the Community Development Department
- Established partnerships with employees across the city to improve communication and efficiencies
Education
Bachelor of Arts - Music Education
West Coast Baptist College
Lancaster, CA05.2013
Skills
- Risk management
- Efficient and detail-oriented
- Data Entry and Maintenance
- Microsoft Dynamics
- MicroStrategy
- Concur
- Report preparation
- Employee training and development
- Team-Oriented and Cooperative
- Policy and procedure modification
- Project Management
- Scheduling
Timeline
Business Execution Administrator
Wells Fargo
06.2019 - Current
Teller
Wells Fargo
03.2018 - 06.2019
Code Compliance Inspector I
City Of Greeley
01.2016 - 03.2018
Administrative Specialist II
City Of Greeley
01.2016 - 03.2018
Music Coordinator
Faith Bible Baptist Church
08.2013 - 03.2024
Bachelor of Arts - Music Education
West Coast Baptist College