Autumn Williams
Forest Hill,MD
Summary
Self-motivated, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
5
5
years of professional experience
Work History
Teaching Assistant
Villa Maria School
Lutherville, MD
2024.01 - Current
- Supervised students in the classroom, hallways and playgrounds.
- Provided one-on-one support for special needs students.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
Team Leader
Chick-fil-A
Ocean City, MD
2023.06 - 2023.10
- Communicated clearly with kitchen staff regarding order specifics.
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
Team Member/Manager in Training
Chick-fil-A
Memphis, TN
2022.09 - 2023.06
- Provided quality customer service with a friendly attitude.
- Communicated clearly with kitchen staff regarding order specifics.
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
Teacher's Aide
Honeygo Child Development Center
Nottingham, MD
2019.09 - 2022.04
- Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Balanced schedules to provide optimal rest, play and educational periods.
Nanny
Mr. & Mrs. Robbins
Towson, MD
2019.06 - 2021.08
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
- Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
- Developed lasting, professional relationship with the family by encouraging open communication and delivering positive feedback.
Education
High School Diploma -
Churchville Christian School
Churchville, MD2017
Some College (No Degree) - Early Childhood Education
Harford Community College
Bel Air, MDSkills
- Customer Service
- Organization
- Team Collaboration
- Problem-solving skills
Timeline
Teaching Assistant
Villa Maria School
2024.01 - Current
Team Leader
Chick-fil-A
2023.06 - 2023.10
Team Member/Manager in Training
Chick-fil-A
2022.09 - 2023.06
Teacher's Aide
Honeygo Child Development Center
2019.09 - 2022.04
Nanny
Mr. & Mrs. Robbins
2019.06 - 2021.08
High School Diploma -
Churchville Christian School
Some College (No Degree) - Early Childhood Education
Harford Community College