Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Williams

Forest Hill,MD

Summary

Self-motivated, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

5
5
years of professional experience

Work History

Teaching Assistant

Villa Maria School
Lutherville, MD
01.2024 - Current
  • Supervised students in the classroom, hallways and playgrounds.
  • Provided one-on-one support for special needs students.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.

Team Leader

Chick-fil-A
Ocean City, MD
06.2023 - 10.2023
  • Communicated clearly with kitchen staff regarding order specifics.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.

Team Member/Manager in Training

Chick-fil-A
Memphis, TN
09.2022 - 06.2023
  • Provided quality customer service with a friendly attitude.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.

Teacher's Aide

Honeygo Child Development Center
Nottingham, MD
09.2019 - 04.2022
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Balanced schedules to provide optimal rest, play and educational periods.

Nanny

Mr. & Mrs. Robbins
Towson, MD
06.2019 - 08.2021
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Developed lasting, professional relationship with the family by encouraging open communication and delivering positive feedback.

Education

High School Diploma -

Churchville Christian School
Churchville, MD
2017

Some College (No Degree) - Early Childhood Education

Harford Community College
Bel Air, MD

Skills

  • Customer Service
  • Organization
  • Team Collaboration
  • Problem-solving skills

Timeline

Teaching Assistant

Villa Maria School
01.2024 - Current

Team Leader

Chick-fil-A
06.2023 - 10.2023

Team Member/Manager in Training

Chick-fil-A
09.2022 - 06.2023

Teacher's Aide

Honeygo Child Development Center
09.2019 - 04.2022

Nanny

Mr. & Mrs. Robbins
06.2019 - 08.2021

High School Diploma -

Churchville Christian School

Some College (No Degree) - Early Childhood Education

Harford Community College

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Autumn Williams