Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Autumn Ziolkowski

Pomona,CA

Summary

Professional hospitality leader prepared for Front of House Manager role. Skilled in team collaboration, customer service, and conflict resolution. Strong focus on achieving results and adapting to changing needs. Reliable, approachable, and effective in managing staff and ensuring exceptional guest experiences.

Overview

6
6
years of professional experience

Work History

Front of House Manager and Server

Maniac Mikes Cafe
09.2024 - Current


  • Trained and mentored staff on service standards and operational procedures.
  • Developed and implemented strategies to enhance guest experiences and streamline service flow.
  • Coordinated scheduling to optimize workforce efficiency during peak hours.
  • Resolved customer complaints promptly, fostering a positive dining atmosphere.
  • Led team meetings to communicate goals, share best practices, and encourage collaboration.

Quality Manager

Davis Wire Corporation
03.2022 - 05.2023
  • Collaborated with cross-functional teams to identify quality improvement opportunities.
  • Conducted routine audits and analyzed chemical samples to ensure compliance with industry standards and regulations.
  • Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
  • Developed and implemented quality assurance processes to enhance product reliability.

Closing Manager

The Habit Burger Grill
09.2019 - 05.2021
  • Managed closing operations to ensure efficient restaurant transitions and adherence to company policies.
  • Trained team members on best practices for closing procedures and safety protocols.
  • Oversaw inventory audits and reconciliations during end-of-day processes to minimize discrepancies.
  • Implemented streamlined workflows for cash handling and deposit preparation, enhancing operational efficiency.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.

Education

High School Diploma -

Bonita High School
La Verne, CA

Business

Mt. San Antonio College
Walnut, CA
01-2027

Hotel, Motel, And Restaurant Management

Citrus College
Glendora, CA
01-2020

Skills

  • Guest relations
  • Conflict resolution
  • Staff management
  • Hiring
  • Food safety compliance
  • POS system operations
  • Restaurant operations
  • Employee scheduling
  • Staff motivation
  • Team oversight
  • Task delegation
  • Time management
  • Customer service
  • Complex Problem-solving
  • Verbal and written communication

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull Time

Salary Range

$45000/yr - $200000/yr

Timeline

Front of House Manager and Server

Maniac Mikes Cafe
09.2024 - Current

Quality Manager

Davis Wire Corporation
03.2022 - 05.2023

Closing Manager

The Habit Burger Grill
09.2019 - 05.2021

High School Diploma -

Bonita High School

Business

Mt. San Antonio College

Hotel, Motel, And Restaurant Management

Citrus College
Autumn Ziolkowski