Autumn Edens
Round Lake Beach,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
10
10
years of professional experience
Work History
Advanced Technology Sales Representative
CDW
Lincolnshire, IL
10.2018 - Current
- Collaborated closely with 3-7 Advanced Technology Account Executives, resulting in enhanced sales and improved account management productivity.
- Developed strong customer connections while overseeing various aspects of communication, such as tracking order status and contract updates.
- Participated in customer and CDW resource kick-off calls, status updates, and project completion meetings.
- Demonstrated strong organizational skills in handling various administrative tasks such as mailbox management, meeting coordination, travel arrangements, and expense submissions.
Bar Manager
Lucky Bernie's
Spring Grove, IL
05.2016 - 10.2018
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Customer Service Representative
KAP Medical
Corona, CA
02.2014 - 10.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted in the resolution of customer complaints related to products and services offered.
- Developed and maintained relationships with clients by providing ongoing support and advice.
- Worked closely with warehouse and shipping departments to establish precise schedules and fulfill customer timeframes.
Education
High School Diploma -
Round Lake High School
Round Lake, IL05-2011
Skills
- Sales Assistance
- Organizational Skills
- Microsoft 365, Outlook, Teams, Excel
- SalesForce
- Adaptability and Flexibility
- Sales Pipeline Management
- Email Communication
- Client Relationships
Timeline
Advanced Technology Sales Representative
CDW
10.2018 - Current
Bar Manager
Lucky Bernie's
05.2016 - 10.2018
Customer Service Representative
KAP Medical
02.2014 - 10.2014
High School Diploma -
Round Lake High School