Autumn Watson
12167 Salem Church Rd King George,VA
Summary
Dynamic pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician: Full Time
Walmart
11.2020 - Current
- Contributed to team processing of 400+ prescription orders per day accurately and efficiently, ensuring compliance with pharmacy regulations.
- Personally completed accurate data entry of an average of 150+ prescriptions per day.
- Lead pharmacy team on preparations for yearly inventory and controlled substance inventory
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance patient satisfaction.
- Trained new pharmacy staff on standard operating procedures.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Created weekly and monthly schedules to determine medication ordering intervals to ensure adequate stock levels to meet patient and business needs
- Performed monthly returns of outdated medications and supplies
- Worked with pharmacy manager to establish and meet pharmacy business goals
- Analyzed, corrected, and maintained necessary inventory levels through drug movement report evaluations using specialized software
- Followed safety protocols for handling hazardous materials, promoting a safe work environment.
- Performed medication therapy management through usage of specialized software (Outcomes MTM) utilizing direct patient and prescriber outreach
- Created daily rotation schedule to prioritize workload tasks and ensure efficiency
- Reduced waste through overstock returns to pharmacy supplier before inventory reached expiration
- Managed backorder and medication shortages through manual ordering with prioritization of cost-saving options
- Trained staff on correct ordering and procurement techniques
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by cross-checking medications against patient profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Proactively identified potential issues or discrepancies in prescription orders, collaborating closely with pharmacists to resolve them quickly.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
Pharmacy Technician: Full Time
Kaiser Permanente
06.2018 - 10.2020
- Processed prescription orders in high volume, automated mail order facility
- Processed 300+ prescriptions daily in outpatient medical facility
- Maintained compliance with regulatory standards and internal procedures for pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed non-sterile compounding of medications
- Restocked and ordered supplies for crash carts and emergency kits in outpatient medical facility
- Filled orders for immediate usage in urgent care facility
- All duties listed in current position
Pharmacy Technician: Full Time
Walmart
08.2015 - 10.2018
- Began work as a pharmacy technician trainee and completed required training to obtain state and national certifications
- All duties listed in current position
Skills
- Problem-solving skills
- Team collaboration
- HIPAA Compliance
- Regulatory compliance
- Workflow optimization
- Insurance billing
- Pharmacy software proficiency
- Medicare and medicaid process
- Drug inventory management
- Staff development
Certification
- NHA ExCPT Nationally Certified Pharmacy Technician
Certification Number: T6G5Q5S8
- Virginia State Licensed Pharmacy Technician
License Number: 0230028318
Timeline
Pharmacy Technician: Full Time
Walmart
11.2020 - Current
Pharmacy Technician: Full Time
Kaiser Permanente
06.2018 - 10.2020
Pharmacy Technician: Full Time
Walmart
08.2015 - 10.2018
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