Autumn Smith
Harrison,Michigan
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Dental Assisant
Life Smiles Dentistry (Short Term Training)
01.2023 - Current
- Beginning the process of 100 hour short-term training on site.
- Currently preparing for Michigan Dental Association Radiography certification.
Head Waitress
Sheri's Dinner
02.2013 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained staff members on use of POS system.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Clerk
Tamaracks Golf Course
06.2007 - 02.2013
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Restaurant Busser
Big Boy
01.2007 - 04.2007
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
Education
Phlebotomy Certification - Phlebotomy
Mid Michigan Community College
Harrison, MI01.2011
No Degree - General Studies
Mid Michigan Community College
Harrison, MI06.2010
High School Diploma -
Harrison Community High School
Harrison, MI06.2008
Skills
- Staff Training
- Stocking and Replenishing
- Critical Thinking
- Records Preparation
- Coordination
- Filing
- Customer Satisfaction
- Maintaining Clean Work Areas
- Recordkeeping Strengths
- Professional Relationships
- Team Cooperation
Timeline
Dental Assisant
Life Smiles Dentistry (Short Term Training)
01.2023 - Current
Head Waitress
Sheri's Dinner
02.2013 - Current
Clerk
Tamaracks Golf Course
06.2007 - 02.2013
Restaurant Busser
Big Boy
01.2007 - 04.2007
Phlebotomy Certification - Phlebotomy
Mid Michigan Community College
No Degree - General Studies
Mid Michigan Community College
High School Diploma -
Harrison Community High School
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