Autumn Simpson
Maple Grove,MN
Summary
Adept Scheduling Manager at Park Dental, I excel in healthcare management and customer service, significantly enhancing patient care coordination. Leveraging skills in medical billing and Microsoft Office, I've streamlined processes, ensuring efficiency. My background with Hennepin Healthcare underscores my capability in handling complex administrative tasks, embodying a proactive approach to patient and team support. Additionally I am a compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scheduling Manager
Park Dental
Minneapolis, MN
10.2023 - Current
- My current respolisibitles with as a schedukling manager with Park Dental including basic scheduling, taking payments, working with Dentists teams to ensure the best care for our patients
- We also run and oversee several reports, welcome the patients at the front desk, assist patients with new patient paperwork, all while fully managing the Dentist's schedule
Medical Office Specialist
Hennepin Healthcare
Minneapolis, MN
11.2021 - 11.2023
- My responsibilities at Hennepin Healthcare include working alongside a Clinic Manager and a Nurse Supervisor to support the clinic
- I handle a number of administrative tasks, including paperwork and schedules for our providers
- I also handle many scheduling task for patients and handle a lot of patient account information
- Majority of my job entails customer service, and administrative duties
- I have to use a lot of problem solving and cutomer service
Resident Assistant
Syncare
Minneapolis, MN
04.2021 - 09.2021
- My duties include caring for multiple individuals in a home dedicated to memory care
- I work alongside another staff member to cook, clean, administer medication, and engage with 4 elderly individuals
Program Coordinator
Joyous Care & Family Preservation Services
Brooklyn Park, MN
05.2020 - 05.2021
- My current duties include scheduling staff, creating programming, processing hours for payroll, and doing intake paperwork for new clients
- My duties also include being on call and working direct care shifts as needed
- I also grocery shop, create menus, drive and accompany individuals to their appointments, and take care of all essential day to day things for each individual to live comfortably
Assistant Coordinator
Fraser
Minneapolis, MN
05.2019 - 05.2020
- My duties included managing the appointment schedules of eight individuals in two separate group homes
- I also managed the financials of these individuals, of the two separate houses, and of myself
- I grocery shopped, I take accompany them to all doctors appointments, and I make sure they they have all of the items that are essential from them to comfortably live their day to day lives
Direct Support Professional
Fraser
Minneapolis, MN
08.2017 - 05.2019
- My responsibilities as a Direct Support Professional where to take care of four individuals in a group home
- My duties include cooking, cleaning, passing meds, taking individuals on outings and activities, taking individuals to doctors appointments, if necessary, grocery shopping, if necessary, and documenting all of these things
- Also doing whatever needs to be done to better the individuals
Direct Support Professional
Hammer Residences
Plymouth, MN
01.2018 - 01.2019
- My responsibilities included doing asleep and awake overnight shifts to care for an individual on hospice
- This included feeding through a feeding tube, giving individuals baths, passing meditation to individuals, and helping assist the individuals by making their day to day lives easier
Education
One Year in Nursing School -
Minneapolis Community and Technical College
Minneapolis, MN05.2018
High School Diploma -
Minnehaha Academy
Minneapolis, MN05.2017
Skills
- Customer service
- Intake
- Medication administration
- Medical office experience
- Microsoft Office
- Medical Billing
- Intake Experience
- Payroll
- Hospital Experience
- Tube feeding
- Memory care
- Nursing
- CPR
- Healthcare management
- Cooking
- Medical scheduling
- Payroll
- Cleaning
- Hospice care
- Patient Care
- HIPAA
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Scheduling Manager
Park Dental
10.2023 - Current
Medical Office Specialist
Hennepin Healthcare
11.2021 - 11.2023
Resident Assistant
Syncare
04.2021 - 09.2021
Program Coordinator
Joyous Care & Family Preservation Services
05.2020 - 05.2021
Assistant Coordinator
Fraser
05.2019 - 05.2020
Direct Support Professional
Hammer Residences
01.2018 - 01.2019
Direct Support Professional
Fraser
08.2017 - 05.2019
One Year in Nursing School -
Minneapolis Community and Technical College
High School Diploma -
Minnehaha Academy