Auvese Pasha

Results-oriented BFSI executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.

• What you should know about appraisal technology integrations., Appraisal technology report, 07/2013
• Solving the Post-Close Challenge with Intelligent Automation, Housingwire, 05/2021, https://www.housingwire.com/webinar/solving-the-post-close-challenge-with-intelligent-automation/

• Avanze Group, Orlando, FL, 10/2020, Present, Board of Directors – Avanze Solutions Inc (Parent Company), President & CEO – Avanze TechLabs Inc. (Prop-Tech Firm), Launched AI and ML-enabled OCR engine (2021), Launched the first low-code workflow solution in the mortgage industry (2022), Scaled revenues from $300K to circa $2MM+ ARR., Building a customer base of 20+ customers with 3-year contracts
• Avanze Business Solutions Inc. (BPO Company), Orlando, FL, 10/2020, Present, Establishment of US center, hiring leadership, sales, and operations, Sales and marketing led growth of BPO operations, 2X revenue from 2020., Expansion in product line into Origination and Servicing., Customer base expanded to over 180 title and mortgage customers.
• Sourcepoint Inc. a Firstsource Company (NSE: FSL), Palm Bay, FL, 09/2008, 09/2020, Executive Vice President and Chief Operating Officer, Chairman of the board: 2016 – 2020, Responsible for overall growth and global operations delivery of Sourcepoint’s business which includes loan fulfillment, production, implementation, technology, human resources, finance, legal, and compliance – spanning 12 operation centers across three countries (US, India, and Philippines). Sourcepoint provides critical services to top lenders and servicers across the mortgage lifecycle – ranging from originations processing, Underwriting, Closing, title, and settlement through post-closing, servicing, and default., Driving significant top-line growth, expanding revenue by 80% Year-Over-Year., Implementing operational efficiencies, boosting Sourcepoint's EBITDA Margins by 6%, Diversifying Sourcepoint's business model to a 50-50 split between origination and servicing focused solutions for the industry., Launching Post-Close Document Services, a successful new product generating over $1MM in annual revenue. Post-Close Document Services streamlines the post-close process for originators using AI, reducing manual errors and speeding up closing time., Launched a new service to review, cure, and process HUD Claims for the Reverse Mortgage loans. estimated 50% - 60% of all HUD claims processed by Sourcepoint, saving servicers and investors over 30% per transaction, dramatically improving cycle times and increasing liquidity for Reverse mortgage lenders., Leading the launch and first implementation of Sourcepoint's speech and text analytics product first Customer Intelligence (FCI), which provides lenders and servicers with real-time analytics on borrower interactions across multiple channels, enabling them to understand and improve the borrower experience. In 2019, FCI was implemented by a top 10 mortgage servicer., Opening of four new operation centers in the US, Mesa, Arizona, Morrisville, North Carolina and Houston, Texas, as well as a second location in Palm Bay, Florida, Sourcepoint team growth from 1,500 employees to close to 7,500 through new client acquisition and industry growth led by mortgage rate reductions.
• Indecomm Global Services, Bangalore, India, 08/2005, 08/2008, Business Excellence Manager, End-to-end operations support in areas of Quality, Transition, Audits, Business Strategy, and Customer Survey and satisfaction results., Successfully implemented over 20 transition projects, 5 Six Sigma projects, and 11 QMS audits., Responsible for large-scale multi-location transitions, Conducted Lean, Six Sigma, and other management projects., Management Representative for ISO and ISMS, Drive Continuous improvement projects in all branches of the company.