Service-focused case manager with a strong commitment to serving the needs of disadvantaged adults and special-needs populations. Excel in program and organizational planning, with documented success of overcoming the challenges of financial constraints and limited resources to provide high-quality, comprehensive service and care.
Overview
7
years of professional experience
1
Certification
7
years of post-secondary education
Work History
Ray Graham Association For People With Disability
Lombard, IL
Life Skills Instructor
09.2022 - Current
Job overview
Offered training on personal hygiene and grooming skills.
Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
Assessed effectiveness of training to create more effective future training programs.
Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Maintained detailed, confidential client files.
Coached clients through difficult life circumstances.
Intervened in crisis situations to provide counseling and support.
Identified obstacles to learning in collaboration with adult learners and provided positive reinforcement for performance.
Designed assistive technology lesson plans for program staff, providing services to physically and developmentally disabled consumers.
Focused on helping students gain independent living skills.
Functioned as a member of a team of professionals for each individual student.
Attending meetings with parents and other providers drafted goals broke goals down into individual measurable steps and wrote IEP plans.
Provided instruction according to individualized plans tailored to each individual student’s particular needs.
Tracked progress toward goal accomplishment and reported findings every three months.
Taught skills including how to write checks and balance a checkbook basic cooking and nutrition social skills applying to colleges and trade schools interviewing skills and much more.
Helped students to prepare for independent lives as adults.
Ray Graham Association
Lombard, IL
Direct Support Professional
05.2019 - 09.2022
Job overview
Assist clients in maintaining safe and healthy lifestyles, and monitor for changes in their general health, appearance, behavior, and patterns of activities.
Responsible for monitoring and maintaining a clean, safe, and secure environment for clients at all times.
Provide training and assistance to all clients in making healthy dietary choices, and following any pre-established orders by medical professionals.
Plan and support clients in daily activities, which may include, but not limited to, recreational activities, learning activities, physical fitness activities, and money management.
Responsible for assisting clients with personal hygiene skills and tasks, including assisting with bathroom responsibilities, ensuring clients complete shaving, brushing teeth, bathing/showering, shampooing, and dressing appropriately for the weather and type of activities.
Complete paperwork, as necessary to meet federal, and state regulatory requirements.
Complete required, on-going training requirements.
Safely transport clients to and from recreational activities, errands, work, and personal appointments.
College Of Dupage Library
Glen Ellyn, IL
Coping and Printing Assistant
01.2016 - 05.2019
Job overview
Set up and operated printing press machines.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Applied appropriate packing sheets to cylinders to build up blanket of thickness.
Adjusted press during production runs to maintain specific registration and color densities.
Proofed all job orders, securing client approval prior to production.
Help students on Word and Excel formats
Show students how to operate mechines
Education
Elmhurst University
Elmhurst, IL
Bachelor of Arts from Applied Psychology
09.2019 - 01.2023
University Overview
Minor in Sociology an Political Science
College of DuPage
Glen Ellyn, IL
Associate of Arts from Psychology
01.2016 - 05.2019
University Overview
Psychiatric Rehabilitiation Certificate
Skills
CPI, CPR, DSP, First Aid and QIDP certified
Valid Driver’s License
Exceptional problem solver
Basic clerical knowledge
MS Office proficient
Reliable
People-oriented
Superior communication skills
Flexible
Calm under pressure
Attentive listener
Empathetic
Accomplishments
Managed a caseload of more than 25 clients at any given time.
Certification
CPR, CPI, First Aid, DSP, Safety and Transpiration Certified, Med Certifies, Insulin certified