Ava Acutt
Amherst,MA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Can work seamlessly in high stress environments alongside a team of others.
Overview
4
4
years of professional experience
Work History
Production Assistant/Soft-Goods Assistant
Restoration Hardware
07.2023 - Current
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Reviewed activities for production team to complete tasks on time.
- Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
- Practiced hands-on styling procedures on photo-shoots
Hostess
Chouquet's
08.2022 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Operated ToastTab and OpenTable effectively to improve guest convenience
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Server
Lois The Pie Queen
05.2021 - 09.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Social Media Outreach
Soluna Cafe & Lounge
03.2020 - 08.2020
- Managed all social media pages and create innovative blog posts to achieve reader satisfaction.
- Researched and implemented winning social media strategies to increase viewership.
- Worked under the restrictions of thick pandemic, packaged orders and assisted in re-branding based around the 'no dine-in' experience.
- Took customer phone calls and questions regarding restaurant service in public health
Crisis.
Education
Bachelor of Arts - Journalism
Hampshire College
Amherst, MA05.2027
Skills
- Supply Restocking
- File and Record Keeping
- Meeting Support
- Daily specials memorization
- Cool Under Pressure
- Hospitality best practices
- Reservations Management
- High Energy and Stamina
- Team Leadership
Timeline
Production Assistant/Soft-Goods Assistant
Restoration Hardware
07.2023 - Current
Hostess
Chouquet's
08.2022 - 08.2023
Server
Lois The Pie Queen
05.2021 - 09.2021
Server/Social Media Outreach
Soluna Cafe & Lounge
03.2020 - 08.2020
Bachelor of Arts - Journalism
Hampshire College