Ava Airgood
Trenton,MI
Summary
Current student at Eastern Michigan University pursuing a B.A. in Management with a minor in Public and Nonprofit Administration (Graduating 2026). Experienced in customer service across retail and food service settings, with a proven track record of leadership and a strong work ethic. Committed to lifelong learning and making a positive impact through community-focused work.
Overview
5
5
years of professional experience
Work History
Volunteer
Detroit Dog Rescue
09.2024 - Current
- Assisted with shelter upkeep, community events, and care of 20+ dogs at a time
- Completed Fear Free Shelter certification
Certified Barista
Target Starbucks
05.2023 - Current
- Ensure product quality and safety by following both Target and Starbucks standards
- Prepared food and drink quickly and accurately in a high-volume, fast-paced environment
- Trained new employees in correct store procedures in Starbucks and Fulfillment
- Cross-trained in Front End and Fulfillment to support team flexibility and store operations
- Completed Starbucks Barista certification and Trainer Certification
Shift Leader / Crew Member
Tropical Smoothie Cafe
08.2020 - 06.2022
- Promoted within 10 months for strong performance and leadership skills
- Managed and fulfilled 100+ item catering orders on a weekly basis
- Memorized 40+ recipes to improve speed and accuracy during high-volume shifts
- Maintained a clean, safe work environment to meet health and safety standards
- Supervised 20+ crew members and ensured smooth shift operations
Education
Bachelor of Arts - Business Management
Eastern Michigan University
Ypsilanti, MI04-2026
Skills
- Positive Attitude
- Organization and Planning
- Time Management
- Effective Communication
- Customer Service
- Adaptability and Dependability
Timeline
Volunteer
Detroit Dog Rescue
09.2024 - Current
Certified Barista
Target Starbucks
05.2023 - Current
Shift Leader / Crew Member
Tropical Smoothie Cafe
08.2020 - 06.2022
Bachelor of Arts - Business Management
Eastern Michigan University
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