Ava Ballard
Everbowl
Cedar Rapids,IA
5
years of professional experience
Motivated Crew Team Member committed to contributing to business success. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Team Member
3 Years 10 Months- Optimize customer experience by delivering superior services and effectively troubleshooting issues.
- Contribute to team success by completing jobs quickly and accurately.
- Work different stations to provide optimal coverage and meet production goals.
- Assist customers in selecting merchandise best suited to needs.
- Address and resolvecustomer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintaine overall safe work environment with employee training programs and enforcement of safety procedures.
- Learned all required tasks quickly to maximize performance.
- Monitor and verified all merchandise was properly priced and labeled.
- Frequently inspect production area to verify proper equipment operation.
- Develop strong cooperative relationships with coworkers and managers.
- Develop strong customer service and product knowledge skills to enhance individual and team performance.
- Evaluate customer needs and feedback to drive product and service improvements.
- Work scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintain database systems to track and analyze operational data.
- Maintain productive, efficient approach to all tasks.
Front Desk Receptionist
1 Year 7 Months- Resolved customer problems and complaints.
- Scheduled, coordinated and confirmed appointments and meetings.
- Organized, maintained and updated information in computer databases.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
No Degree
Skills
Safety Understanding
Facility Cleaning
Heavy Lifting
Money Handling
Team Member Motivation
Safe Work Practices
Smoothie Making
Following Instructions
Peer Relationships
Willingness to Learn
Organic Ingredients
Order Preparation
Organizing Work Stations
Removing Trash
Teamwork and Collaboration
Clear Communication
Station Preparation
Guest Satisfaction
Rewards Programs
Loyalty Programs
Leadership
Timeline
Team Member
Everbowl
08.2022 - CurrentRead More
Front Desk Receptionist
SugarMe
01.2021 - 08.2022Read More
Marion High School
No Degree
Read More