Ava Beaudoin
Glenwood,ME
Summary
Dynamic and results-oriented professional with extensive experience at 49 Coffeehouse and Eatery, showcasing exceptional time management and team leadership skills. Excelled in creating a positive customer environment, significantly improving sales through personalized service. Trained in First Aid and CPR, demonstrating a commitment to safety and quality care. Proven ability to lead and inspire teams to achieve excellence in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
49 Coffeehouse and Eatery
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Pediatric Volunteer
Cedar Pediatrics
10.2023 - 02.2024
- Collaborated with healthcare professionals to ensure smooth operation of the pediatric unit.
- Actively sought opportunities to improve the quality of care provided by the volunteer program, initiating conversations with medical professionals and fellow volunteers about best practices and areas for growth.
- Participated in ongoing training sessions and workshops to remain knowledgeable about best practices in pediatric care and volunteering techniques.
- Acted as a liaison between volunteers, hospital staff, and outside organizations involved in supporting pediatric units.
- Enhanced patient experience by providing friendly and attentive care to pediatric patients.
- Supported families during difficult times, offering emotional support and resources as needed.
- Offered reassurance and encouragement to anxious young patients undergoing medical procedures or tests.
- Served as a reliable resource for both patients and staff members, attending shifts consistently and punctually.
- Maintained confidentiality when handling sensitive information about pediatric patients'' conditions or treatments.
- Assisted medical staff with routine tasks for efficient patient care delivery.
Head Lifeguard
Craneridge Association
06.2020 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Ensured optimal pool water quality by monitoring chemical levels and maintaining proper filtration systems.
Education
No Degree - Biochemistry, Pre-Medical
Canisius College
Buffalo, NY05-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Team leadership
- Adaptive and creative
- Excellent memory
- Hospitality service expertise
Certification
- CPR/AED for the Professional Rescuer - American Red Cross.
- Lifeguarding Certification - American Red Cross.
Timeline
Pediatric Volunteer
Cedar Pediatrics
10.2023 - 02.2024
Barista
49 Coffeehouse and Eatery
08.2022 - Current
Head Lifeguard
Craneridge Association
06.2020 - 08.2023
- CPR/AED for the Professional Rescuer - American Red Cross.
- Lifeguarding Certification - American Red Cross.
No Degree - Biochemistry, Pre-Medical
Canisius College
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