Ava Bedonie
TOLLESON,AZ
Summary
Detail-oriented medical records assistant skilled in patient record management and computer systems, with a specialization in Microsoft applications and medical databases. Proven track record in maintaining confidentiality and accuracy, known for effective date entry and process improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Records Assistant
Community Bridges Inc.
Phoenix, Az
11.2025 - Current
- Managed patient records while ensuring compliance with confidentiality regulations.
- Verified completeness and accuracy of duplicate charts for existing patients.
- Collaborated with team to enhance efficiency of record-keeping processes.
- Executed data entry tasks for patient demographics and insurance information, correcting identifiable errors.
- Uploaded incoming petitions into medical records database efficiently.
Navigator II
Community Bridges Inc.
Phoenix, AZ
05.2025 - Current
- Dispatched by the City of Phoenix to locations of reported homelessness, providing immediate support and crisis intervention.
- Offered shelter placement and detox service to unsheltered individuals or families.
- Utilized trauma-informed, harm-reduction and motivational interviewing techniques to engage effectively with clients.
- Enrolled individuals into essential services, transported and made warm hand-offs.
Patient Care Technician
Community Bridges Inc.
Avondale, AZ
06.2024 - 06.2025
- Manage patient intake procedures, data input, proper documentation, and ensure proper discharges.
- Monitor vital signs, blood glucose levels, blood alcohol levels, urine drug tests and pregnancy tests.
- Maintain a clean and safe environment to guarantee patient comfort.
- Ensure bed checks for patient’s safety on the crisis and inpatient units.
Peer Support Specialist
Community Bridges Inc.
Avondale, AZ
01.2024 - 06.2024
- Provide peer support to individuals facing mental health issues, utilizing active listening skills and offering resources.
- Encourage patient participation in individual and group sessions to improve communication, coping, and life skills.
- Assist clients in developing coping strategies to manage stress and anxiety levels.
- Promote changes in clients with motivation therapy to redirect negative views.
Care Giver
Instant Care
Phoenix, AZ
04.2022 - 12.2022
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Engaged clients through conversation, companionship, and promoting independence.
- Oversaw medications in accordance with physician orders, ensuring accurate dosage and timing to ensure quality of life.
Education
High School Diploma -
Flagstaff High School
05.2013
Associate of Applied Science - Behavioral Science and Human Services
Glendale Community College
Glendale, AZ05.2028
Skills
- Records Management
- Health Insurance verification
- Data entry accuracy
- Information management
- Microsoft Office Suite proficiency
- Patient confidentiality compliance
- Team collaboration
- Interdepartmental communication
- Ethics & Empathy
- Trauma-Informed Care
- Strategic Thinking
- Patient Engagement
Certification
- Certified Professional Resilience Specialist Dec 2027
- Certified Compassion Fatigue & Burnout Specialist Dec 2027
- Certified Self-Care Technician Dec 2027
- Certified Mindfulness-Informed Technician Dec 2027
- PCT Academy Completion Jan 2024
- CPI Certification Mar 2025
- First Aid/CPR/AED June 2024
- Peer Support Certification Jan 2024
- Level 1 Fingerprint Clearance Card Aug 2023
- Direct Care Worker Apr 2022
Timeline
Medical Records Assistant
Community Bridges Inc.
11.2025 - Current
Navigator II
Community Bridges Inc.
05.2025 - Current
Patient Care Technician
Community Bridges Inc.
06.2024 - 06.2025
Peer Support Specialist
Community Bridges Inc.
01.2024 - 06.2024
Care Giver
Instant Care
04.2022 - 12.2022
High School Diploma -
Flagstaff High School
Associate of Applied Science - Behavioral Science and Human Services
Glendale Community College