Ava Bergeron
Dahlonega,GA
Summary
Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team building and leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.
Overview
7
7
years of professional experience
Work History
Case Manager
Department of Family and Children Services
Gainesville, GA
08.2024 - Current
- Maintained accurate records of client progress and interactions according to agency standards.
- Supported family members by providing information on local support groups.
- Conducted home visits to assess the safety of living environments for clients.
- Educated clients about mental health conditions, medications and self-care techniques.
- Collaborated with medical professionals to coordinate treatment plans for clients.
Specialist
US Army
Atlanta, GA
02.2018 - Current
- Supervised training exercises to ensure compliance with safety regulations and proper operational procedures.
- Maintained a high level of physical fitness through regular exercise regimens.
- Conducted briefings and prepared reports on mission status, accomplishments and future plans.
- Provided guidance to subordinates in order to maximize efficiency and effectiveness in accomplishing tasks.
Representative
Sexual Harassment and Assault Response Program
University of North Georgia
08.2021 - 05.2022
- Provided crisis intervention services for individuals experiencing a mental health emergency situation.
- Served as an advocate for student rights, while also remaining compliant with organizational protocols.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
Education
Bachelors - Sociology
University of North Georgia
Dahlonega, GA05.2022
Skills
- Microsoft OneDrive
- Canva
- Detail orientation
- Communication
- HIPAA compliance
- Creative
- Emotional awareness
- Documentation and reporting
- Records management
- Client relationship management
- Family education
- Client advocacy
- Case management
- Yoga therapy principles
- Exposure Therapy
- Problem solving
- Mentoring
- Marketing
References
- Jeff Ralston; Georgia Army National Guard, (404) 259-5909
- Sherry Buffington; Studio Jewlers, (678) 488-1874
- Jenny Young; Personal friend, (678 316-5557
Timeline
Case Manager
Department of Family and Children Services
08.2024 - Current
Representative
Sexual Harassment and Assault Response Program
08.2021 - 05.2022
Specialist
US Army
02.2018 - Current
Bachelors - Sociology
University of North Georgia