Ava Biro
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Babysitter
The Biggerstaff Family
06.2022 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Customer Service Representative
Nothing Bundt Cakes
11.2022 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Party Host
Elevated Sportz
06.2021 - 10.2022
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Implemented proper food handling techniques to maintain safe cooking practices.
Education
Bachelor of Arts - Education
Boise State University
Boise, ID05.2027
Skills
- Reliability
- Positive Attitude
- Team Oriented
- Quick Learner
- Attention to Detail
- Food and Safety Standards
- Flexible Schedule
Certification
Washington State Food Worker Card
Timeline
Customer Service Representative
Nothing Bundt Cakes
11.2022 - 08.2023
Family Babysitter
The Biggerstaff Family
06.2022 - Current
Party Host
Elevated Sportz
06.2021 - 10.2022
Bachelor of Arts - Education
Boise State University
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