Summary
Overview
Work History
Education
Skills
Student Leadership Roles
References
Volunteer Experience
Timeline
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AVA BROADWICK

Commerce,MI

Summary

Hardworking and detail-oriented professional with strong leadership, communication, and organizational skills. Known for a positive attitude and ability to train and develop teams. Experienced in housing services, staff performance, and relationship-building with residents and coworkers. Focused on improving processes and creating a team-friendly, productive workplace.

Overview

7
7
years of professional experience

Work History

Assistant Catering and Events Manager

Erickson Living
Novi, MI
04.2024 - Current
  • Facilitated communication between departments for event coordination
  • Managed inventory and event materials (linens, china, glassware)
  • Set up/tore down decorations based on client specifications
  • Delivered excellent customer service by identifying client needs

Lead Project Manager and Administrative Assistant

Pepper Properties
Ann Arbor, MI
08.2019 - 08.2024
  • Managed cross-departmental projects and teams
  • Maintained client communication and updates
  • Trained junior staff and implemented project plans
  • Mediated tenant disputes and ensured lease agreement compliance
  • Monitored tenant activity and resolved issues quickly

Server Trainer

Erickson Living
Novi, MI
02.2021 - 04.2024
  • Mentored new staff and modeled professional conduct
  • Led menu walkthroughs and dining experience training
  • Gave performance feedback to improve service quality
  • Assessed staff and provided continuous training

Assistant Daycare Teacher

Foundations for Learning Preschool
Wixom, MI
05.2023 - 08.2023
  • Maintained classroom safety
  • Engaged students in hands-on developmental activities
  • Collaborated with staff and families for student support

Volunteer Coordinator

Lakes Bible Church
Walled Lake, MI
06.2018 - Current
  • Coordinated logistics for volunteer recruitment and event support

Volunteer

Grace Centers of Hope
Pontiac, MI
06.2023 - 08.2024
  • Contributed to community clean-up and outreach projects

Education

Bachelor's - Marketing

Spring Arbor University
Spring Arbor, MI
05.2028

Skills

  • Strong communication
  • Problem-solving
  • Event planning
  • Staff training
  • Property & lease management

Student Leadership Roles

Spring Arbor University, Spring Arbor, MI

  • Events Director, Student Government Association, Planned and executed campus-wide events, managed budgets, and collaborated with campus departments. (Anticipated Fall 2025)
  • LINK Mentor, Supported first-year students academically and socially through mentorship and peer-led programming. (Anticipated Fall 2025)
  • Collegiate Athlete - Women's Volleyball Team, Represented the university in athletics while balancing academics and team responsibilities. (Fall 2024-Present)

References

  • Delores Aljouny, Owner, Pepper Properties, umcampushousing@gmail.com, (248) 505-2438
  • Hope Wolfe, Senior Catering Manager, Fox Run Living, hope.wolfe@erickson.com

Volunteer Experience

  • Volunteer Coordinator: Lakes Bible Church, Walled Lake, MI, June 2018- Present- Coordinated logistics for volunteer recruitment and event support
  • Volunteer: Grace Centers of Hope, Pontiac, MI, June 2023- August 2024- Contributed to community clean-up and outreach projects

Timeline

Assistant Catering and Events Manager

Erickson Living
04.2024 - Current

Volunteer

Grace Centers of Hope
06.2023 - 08.2024

Assistant Daycare Teacher

Foundations for Learning Preschool
05.2023 - 08.2023

Server Trainer

Erickson Living
02.2021 - 04.2024

Lead Project Manager and Administrative Assistant

Pepper Properties
08.2019 - 08.2024

Volunteer Coordinator

Lakes Bible Church
06.2018 - Current

Bachelor's - Marketing

Spring Arbor University
AVA BROADWICK